Community Health Resource Navigator

2 months ago

London, Canada Métis Nation of Ontario Full time

**Closing date**: October 30, 2024
Hybrid position
MNO’s culture is at our core
The MNO workplace culture is full of potential ready to be unlocked. As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Métis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems.
Click here to learn about the Métis Nation of Ontario, and help you decide if we are the right fit for you
What We Can Offer You
- Comprehensive employer-paid health benefits and pension plan
- Generous vacation allotment starting at 15 day's for regular employees and 20 day's for management
- Annual paid two-week holiday closure in December
- 16 paid public and employer holidays
- 15 paid health & wellness days
- Challenging, multi-disciplinary work environment that fosters learning and professional development
- Substantial educational incentive to promote personal and professional growth
- An opportunity to make a direct or indirect impact on the lives of the Métis Peoples across the Province
- Other perks
- Employee Assistance Plan
- Telemedicine plan
- Health care spending account
- Goodlife corporate membership discount
- Bell Mobility's exclusive partner program
- Staple's corporate discount
- Dell member purchase program
- Mark's corporate discount

About the role
What you will be doing
- Adhere to MNO Policies and Procedures and MNO’s Financial Policies and Procedures at all times
- Uphold MNO’s Standards of Professional Conduct at all times.
- Evaluating the client’s and barriers in obtaining the health resources of this program.
- Develop new collaborations and partnerships as directed
- Ensure timely responses and supports
- Keep up-to-date records
- Ability to work within technical tools, systems and programs
- Provide weekly reports to the Healing and Wellness Management Team
- Complete referral to the appropriate program and services
- Strong knowledge of internal and external programs and resources that will facilitate appropriate referrals to address the identified client needs.
- Other reasonable duties as may be assigned.

**Qualifications**:

- Previous 1 years or more experience in a similar/comparable role
- Previous experience dealing with confidential information
- Demonstrated ability to quickly acquire and expand knowledge and to be flexible when working in a demanding and dynamic environment
- Knowledge of Métis-specific and broader indigenous key challenges
- A post-secondary diploma or degree in Social Services field or equivalent combination of education and experience
- Possess excellent oral and written communication skills
- Demonstrate assertiveness, self-starter and being self-motivated
- Ability to work as part of a team and independently with mínimal supervision
- Ability to work collaboratively as a team and communicate via phone and videoconference as well as in person
- Ability to manage multiple priorities and meet deliverables within deadlines
- Ability to establish and maintain positive relationships with diverse groups of people, including executives, managers, team members, and external partners
- Superior organization skills and time/priority-management managing self, including the design and implementation of project work plans
- Elevated levels of problem-solving and analytical skills

**Preferred**:

- Strong desire to act in the service of the Métis Citizens, to advance and uphold rights and culture
- Knowledge of the Métis Nation of Ontario programs and services and knowledge of Métis-specific and broader indigenous key challenges
- Demonstrated ability to work as a team to complete assigned tasks and deliverables

AODA Statement
The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.
Special Services Organization
The Métis Nation of Ontario is a special services organization. All applicants are encouraged to apply. Preference may be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.
Please note, all employees, regardless of role or location, are required to be fully vaccinated for COVID-19, unless the

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