Customer Project Manager

6 months ago

Toronto, Canada Ericsson Full time

**Join our Team**:
**Available work locations for this position**: US Remote or Toronto, Canada

**About this opportunity**:
We are excited to welcome a can-do and value-driven Customer Project Manager (CPM) to our team. The successful applicant will own SAFe Product Owner deliverables for our customer.

**What you will do**:

- Drive software projects and solutions based on Agile methodology, handling Telecommunications or networking-based Projects.
- Give in defining and crafting a go-get team culture, ways of working and environment. Work efficiently in an Agile development team across the full feature life cycle including prioritization, design, development, test and release.
- Work directly with the customer in a product owner role, defining priorities, initiatives and leading the team through delivery
- Define product strategy
- Adjust roadmap as necessary
- Facilitate PI planning events
- Maintain backlog
- Creation of JIRA and TFS tickets (Microsoft Team Foundation Server)
- Review security portal to track security score
- Facilitate ART sync with RTE

**The skills you bring**:

- Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related quantitative field or equivalent experience
- A minimum of 5+ years of experience in the software field with a minimum of 4 years’ experience in an agile environment.
- Minimum of CSM certification or SAFe 5.0 certification
- Preferred - experience with Large Solution SAFe
- Experience with Jira, TFS or other project management tools utilized in an agile development environment.
- Experience in Release coordination, project planning, stakeholder management, status reporting to executive leadership.
- Exceptionally Good communications and presentation skills, confident to take up leadership role in the Agile team, servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, cross cultural awareness, worked on Global Projects with teams across the globe.

**Compensation and Benefits at Ericsson**:
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

***
**Your Pay**
- Washington, New York, and New Jersey: 70,400 -105,600
- California: 70,400 -115,400
- All other US locations: 65,200 - 97,800

STV: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

**Your Health**
Ericsson offers excellent health benefits including the choice of 3 medical plan options, 2 of which are PPO plans requiring employee contributions to the cost of premiums, and a High Deductible Health Plan (HDHP) with no premiums for employees and dependents. In addition, Ericsson offers free dental coverage, employee paid vision coverage, and other company paid physical wellness programs.

**Your Financial Security**
We invest in both your short and long-term financial wellbeing. Ericsson’s 401(k) plan offers an automatic 3% company contribution and up to a 4% company match, leading to a maximum company contribution of 7% annually. Employees will also receive company paid basic life and accidental death and dismemberment coverage and paid company short-term and long-term disability benefits. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

**Your Time**
Your work-life balance is important to us. New employees are provided up to 40 days of paid time off per year, including 15 days of accrued annual vacation, 3 personal days, 11 paid holidays, 10 sick days, and 1 volunteer day. Please note paid time off is pro-rated based on the employee’s start date. Those with additional vacation time at the end of the year may sell one week of vacation, equal to a week of pay. Furthermore, Ericsson provides up to 16 weeks of maternity/medical leave, 6 weeks of paternity or adoption leave at 100% of pay, and medical leave at 100% or 66 2/3% of pay, based on length of service.

**Additional Benefits**
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, adoption assistance, matching gifts, and recognition programs.

**Why join Ericsson?**

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

**What happens once you apply?**
Click Here to find all you need to know about what our typical hiring process looks like.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employe

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