Customer Service Representative Supervisor
5 months ago
Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
**Tasks**:
- Conduct performance reviews
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Identify training needs and train workers in job duties and company policies
- Requisition materials and supplies
- Resolve work-related problems and prepare and submit progress and other reports
**Supervision**:
- Customer service clerk
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Large workload
- Tight deadlines
**Personal suitability**:
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Reliability
- Team player
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
**Long term benefits**:
- Group insurance benefits
- Life insurance
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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