Supervisor Dt

2 weeks ago

Victoria, British Columbia, Canada The Original FARM Full time

The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision by delivering a thoughtful and innovative customer experience.

We are cannabis educators, sharing our passion and acquired knowledge with every customer.

We are looking for a Front of House Supervisor to join our team in the Downtown store.

Main Duties/Responsibilities:

  • Supervise the Customer Service Associates during their shift;
  • Opening, closing and cashout duties;
  • May assist with training of new associates;
  • Ensure an excellent customer experience;
  • Assist and educate customers with exceptional product knowledge;
  • Ensure compliance to store standards and regulatory requirements;
  • Implement programs and initiatives as directed by Head Office;
  • Other duties as required.

Qualification and Skills:

  • Strong customer service skills; 2+ years
  • Working knowledge of POS systems, Word, and Excel
  • Strong communication skills, time management, and problemsolving skills
  • Works well in a high volume retail environment
  • Able to perform independently as well as a team member
  • Strong cannabis knowledge and passion required
  • BC Selling it Right Certificate

Terms of Employment:

  • Able to work a variety of night/weekend shifts when required
  • Must be willing to cover shifts on short notice.
  • Reports to: Store Manager/Assistant Manager FOH
  • Medical & Dental benefits after successful completion of the probationary period
  • Hourly wage $ 20.25

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