Clerk, Customer Service
6 months ago
Work Term: Permanent
- Work Language: English
- Hours: 35 to 45 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Will train
**Work setting**:
- Business sector
**Tasks**:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
**Computer and technology knowledge**:
- Internet
- MS Outlook
- MS Windows
- MS Word
**Security and safety**:
- Basic security clearance
- Criminal record check
- Driver's validity licence check
**Transportation/travel information**:
- Own transportation
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Work under pressure
- Bending, crouching, kneeling
- Hand-eye co-ordination
- Standing for extended periods
- Walking
**Personal suitability**:
- Punctuality
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:
- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Health benefits**:
- Dental plan
- Health care plan
- Vision care benefits
**Financial benefits**:
- Pension plan
**Other benefits**:
- Free parking available
- Learning/training paid by employer
- On-site amenities
- Parking available
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