Office Assistant

4 weeks ago


Aurora, Canada Summit Veterinary Pharmacy Full time

Summit Veterinary Pharmacy is seeking one full-time 6-month contract Office Assistant to join our busy Office Department team.

Located in Aurora, Ontario, Summit has been supplying prescription compounded medications to veterinary clinics across Canada for over 20 years. Our mission is to set the standard for excellence in veterinary compounding; enabling veterinarians to fulfill their commitment to their clients' health and well-being.

**Principle Responsibilities**:

- Provide excellent customer service to our clients including regular phone assistance
- Check incoming prescriptions for missing information
- Create hard copy prescriptions using Kroll prescription software
- Data Entry
- including creating new patient and doctor files
- File and sort prescriptions to be archived
- Assist with sorting desk functions
- Completing credits, direct to client requests, client pick-ups and any applicable shipping charges
- Complete additional tasks such as filing, checking business supply inventory, ensuring product is readily available for office use, etc.
- This position will require training on all facets of the Office including phone rotation, data entry, sorting and our online ScribeRx program
- Perform other duties as required by management

**Preferred Skills**:

- Kroll prescription software knowledge is an asset, but not a requirement.
- Exceptional organizational skills and ability to multi-task
- Computer literacy
- Customer service/telephone etiquette
- Great initiative and problem-solving skills
- Ability to work independently as well as in a group
- Meticulous
- willing to learn and work in a constantly changing environment
- Be punctual and maintain a good attendance record
- Bilingual (French/English) is an asset

**Educational Requirements**:

- High school diploma or equivalent

**Hours of Work**:

- Monday to Friday: 10:0am to 6:30pm
- May be required to work additional hours

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Salary**: From $18.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Aurora, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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