Associate Registrar, Student Awards
1 month ago
**Job ID**:SCHII-23-19
**Job Title**:Associate Registrar, Student Awards & Financial Aid
**Department**:Student Awards & Financial Aid
**Campus**:Thunder Bay, ON
**Status**: Full Time
**Job Category**:Schedule II
**Date Posted**:March 18, 2024
**Closing Date**: April 1, 2024
**About this Job**
The Associate Registrar, Student Awards & Financial Aid acts as Lakehead's principal contact for provincial and federal student loan authorities and serves as the signing officer on student loans, and providing access to provincial and federal loan portals. Working closely with the team, along with other key campus partners, the Associate Registrar will collaborate and respond to the unique and evolving needs of a diverse student population in support of reducing financial barriers for students and equipping students with building financial literacy skills and their understanding of financial options available to them.
**Job Duties**
- Leads the Student Awards & Financial Aid department and is accountable for the administration and delivery of programs designed to provide financial supports, recognize academic achievements, and reduce financial barriers to students, including government sponsored programs and a scholarship and awards program.
- Oversees the undergraduate scholarships, bursaries and awards program, including annual allocation and disbursements of awards.
- Oversees the development and delivery of financial literacy, money management and financial outreach programming to both future students and current students.
- Sets goals, objectives, and key performance indicators for the team and annually develops a plan that aligns with the institution’s goals and objectives.
- Researches, monitors and tracks the effectiveness of programs and initiatives.
- Conducts policy and procedure reviews; establishes business processes for the department.
- Manages complex student cases escalated for resolution and intervention.
- Oversees, develops and delivers training and ongoing support to team members. Ensures a commitment to continual learning and development for the team.
- Collaborates with colleagues in support of the university’s enrolment goals and the intersection and role that scholarships and awards, along with financial aid play.
- Ensures processes, policies, and practices are administered consistently with federal, provincial, and out-of-country government rules and regulations
- Implements Ministry policies regarding the administration of the Ontario Student Assistance Program (OSAP).
- Liaises with student loan providers, federal, provincial and municipal agencies, and members of professional associations
- Oversees a communication and information management strategy for internal staff, students, faculty and staff.
- Stays abreast of current research, practices and emerging trends related to post-secondary financial aid programs and the needs of students.
**Qualifications**
- A Bachelor’s degree in a related field, with a minimum of 5-7 years’ experience in a post-secondary student services environment, preferably in Student Awards & Financial Aid, coupled with 3-5 years of management experience leading a team.
- Knowledge of the Ontario Student Assistance Program (OSAP) and/or other government aid or agency funding programs. Experience in financial assistance, financial literacy programming and budgeting within a post-secondary context or the financial service sector.
- Strategic planning skills and a continuous improvement mindset. Sound understanding of strategic enrolment management concepts (recruitment, student success and retention).
- Strong financial management skills including developing and monitoring budgets, conducting
**Salary**: $16.55-$33.04 per hour
Work Location: In person
Application deadline: 2024-04-01
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