Operations Coordinator

3 days ago


Leduc, Canada International SOS Full time

International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting our clients’ employees first and this is still true today. Led by 5,200 medical professionals and 200 security specialists our teams work night and day to find solutions to protect our clients and their employees in whatever situation they may be facing; we assess, advise and assist from a medical, security and logístical perspective on a global scale to protect and save lives and thereby enable our clients to achieve their business goals. As we’ve delivered on this mission over the last 35 years, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world._

**About the role**:
The Operations Coordinator provides quality logístical support and liaison with rotational staff in all areas of responsibility that lead to professional and efficient service delivery to the client.

**Key responsibilities**:
**LOGISTICS**
1.1. Rosters and Rotations
- Develop the roster for each staff member on each site in the current rostering system. Aim for at minimum 3 months in advance. (In conjunction with OM/OD/).
- Share or publish the roster to each staff member after it is developed and obtain their confirmation.
- Changes to the roster by the staff should be agreed with their cross shift or leave relief and the changes reflected in the rostering system providing they are in line with their rotation schedule.
- Maintain rostering system with necessary updates or changes as they occur.
- Notify recruitment with locum needs well in advance to source suitable coverage.

1.2. Flight, Travel, and Accommodation Arrangements
- Arrange flights and other travel for each rotation 4 to 6 weeks before the rotational date for routine rotations according to the company travel policy or the client contract.
- Communicate the flights itinerary to the staff member and seek agreement on the itinerary before ticket issuance.
- Document flight information in rostering system for tracking purposes.
- Arrange accommodation, if required, according to the travel and entertainment policy.
- Arrange ground transportation, if applicable.
- Document all arrangements on rostering system for the applicable rotation.

1.3. Communication with Client and Staff
- Inform the client of the arrangements and arrival date of staff to arrange meet-and-greet service and transfer to site and ensure confirmation is received, where required.
- Ensure meet & greet arrangements are communicated to staff before deployment.
- Send a mobilization notification to staff with e-tickets, other arrangements, and any other instructions for each rotation and ensure confirmation is received.
- Send the new staff a site presentation, country guide, and the travel security policy.
- The staff contact details should then be updated in the rostering system.

**2. HUMAN RESOURCES**
2.1. Timesheets
- Ensure all reporting staff appropriately enter their time in the payroll system on a biweekly basis.
- Verify timesheet information against agreed roster, highlighting any inconsistencies to SOD and relevant OM/OD.
- Ensure all payroll entries are approved following roster verification in time for payroll processing on a biweekly basis.

2.2. Expense Management
- Review and process all expense claims received for the pay period according to the payroll expense calendar.

2.3. Internal Recruitment of Existing Staff for Open Positions
- Push out internal job postings to all casual employees as required.
- Submit CV to the client for approval, when required.
- Liaise with Recruitment and HR for all additional staffing requirements and changes.

2.4. External Recruitment Trigger
- When notified by Medsite Management, create a Job Requisition in MyHR to trigger the external Recruitment process.

2.5. Resignations/Terminations
- When notified by Medsite Management or the Medical Director that an employee is to be terminated or will resign, notify Human Resources and Recruitment teams.
- Complete steps as outlined in the demobilization checklist in Oryx.

**3. STAFF AND SITE LIAISON**
- Develop a good working relationship with site staff.
- Refer any actual or potential problems that may damage client or staff relationships to applicable Operations Manager/Director.
- Actively seek information or solutions to staff’s logístical issues and give feedback to staff by next working day (if not an emergency)
- Refer all non-logístical issues to relevant departments (i.e., Medical Support via the RC); it is not the responsibility of the SLO to solve these problems, but to ensure it is attended to.
- Log calls to staff as well as follow up actions on rostering system
- Obtain a Birthday report from ADP and ensure that staff is congratulated on birthdays and other significan



  • Leduc, Alberta, Canada B.C LTD Full time

    B.C LTD is seeking a skilled Logistics Operations Coordinator to oversee the operational logistics of the organization. The ideal candidate will have 2 years of experience in a similar role and a college diploma or equivalent.Key ResponsibilitiesCompile orders and instructions received from customersPlan and organize operational logistics, including revising...


  • Leduc, Alberta, Canada Luxury D Homes Trading Ltd Full time

    Luxury D Homes Trading Ltd - Job DescriptionJob Summary We are seeking an experienced Administrative Support Lead to join our team. In this role, you will be responsible for supervising other workers and establishing policies to ensure smooth day-to-day operations in our retail environment.Key Responsibilities • Supervise and coordinate the work of support...


  • Leduc, Alberta, Canada TellisWall Inc Full time

    Job Title: Business Operations CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at TellisWall Inc. The successful candidate will be responsible for coordinating and planning office services, administering policies and procedures, and assisting in the preparation of operating...


  • Leduc, Alberta, Canada TellisWall Inc Full time

    Job Title: Business Operations CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at TellisWall Inc. The successful candidate will be responsible for coordinating and planning office services, administering policies and procedures, and assisting in the preparation of operating...


  • Leduc, Alberta, Canada Octo Mechanical Inc. Full time

    Job OverviewOcto Mechanical Inc. is seeking a skilled Logistics Operations Coordinator to support our warehouse and distribution operations.We are looking for a detail-oriented individual with experience in coordinating logistics activities, managing supplies, and maintaining accurate records.Key ResponsibilitiesCoordinate logistics activities with other...


  • Leduc, Alberta, Canada TellisWall Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at TellisWall Inc. As a Business Operations Coordinator, you will be responsible for ensuring the smooth operation of our office services, including administration, budgeting, and record-keeping.Key ResponsibilitiesEstablish and maintain accurate...


  • Leduc, Alberta, Canada Tim Hortons Full time

    Job Title: Food Service SupervisorJob Summary: As a Restaurant Operations Coordinator at Tim Hortons, you will be responsible for coordinating food preparation, training staff, and maintaining quality control. Your expertise in staff management, food preparation, and record-keeping will be essential in ensuring a smooth operation.Key...


  • Leduc, Canada B.C LTD Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Logistics Operations Coordinator to join our team at B.C LTD. As a key member of our logistics team, you will be responsible for overseeing the operational logistics of our organization, planning and organizing logistics operations, and revising the type and quantity of materials required for...


  • Leduc, Alberta, Canada Metro Shuttle Services Full time

    This is a permanent position with Metro Shuttle Services, requiring an Operations Coordinator to work 30-35 hours per week. The role involves assisting with office administration, budget planning, and daily operations.Key Responsibilities:Budget Planning and ControlRecord Keeping and Minutes PreparationEstablishing Office Procedures and RoutinesScheduling...


  • Leduc, Canada TellisWall Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at TellisWall Inc. The successful candidate will be responsible for coordinating and planning office services, administering policies and procedures, and assisting in the preparation of operating budgets.Key ResponsibilitiesCoordinate and plan...


  • Leduc, Canada Bravo Target Safety Full time

    At **Bravo Target Safety** our priority is to get all workers home safely every day. It is our duty to conduct all operations in a safe and professional manner with accountability to our employees, customers, and other stakeholders. We provide safety coordination, project planning and trained safety personnel for turn-around, construction, drilling, and...


  • Leduc, Alberta, Canada Afendy Theatres Ltd. Full time

    Job Description for Theatre Operations CoordinatorAfendy Theatres Ltd. is seeking a Theatre Operations Coordinator to oversee the daily operations of our cinema and drive-in theatre. The ideal candidate will have 1-2 years of experience in a related field and excellent communication skills.Key Responsibilities:Assist clients with special needs and be the...


  • Leduc, Alberta, Canada B.C LTD Full time

    Job Title: Logistics Operations CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Logistics Operations Coordinator to join our team at B.C LTD. As a Logistics Operations Coordinator, you will be responsible for overseeing the operational logistics of the organization, planning and organizing operational logistics, and revising the...


  • Leduc, Alberta, Canada TellisWall Inc Full time

    Job Title: Business Operations CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at TellisWall Inc. The successful candidate will be responsible for administering policies and procedures, coordinating office services, and assisting in the preparation of operating budgets.Key...


  • Leduc, Alberta, Canada Alberta Pipe Fittings Ltd. Full time

    At Alberta Pipe Fittings Ltd., we are seeking a highly motivated Warehouse Operations Coordinator to join our team. This is a permanent position that requires approximately 30 to 40 hours of work per week.Key ResponsibilitiesDevelop and oversee staff training and supervision programs to ensure efficient warehouse operations.Coordinate the leasing and space...


  • Leduc, Alberta, Canada Ganapati Pharmacy Ltd. Full time

    About Ganapati Pharmacy Ltd.We are a dynamic and growing pharmacy company seeking an experienced Office Administrator to join our team as an Office Operations Coordinator. In this role, you will play a vital part in ensuring the smooth operation of our office and supporting our staff in their daily tasks.Key ResponsibilitiesAs an Office Operations...


  • Leduc, Alberta, Canada B.C LTD Full time

    B.C LTD is seeking a highly organized and detail-oriented Logistics Operations Coordinator to oversee the operational logistics of the organization. The ideal candidate will have a strong background in logistics and supply chain management, with experience in coordinating activities with other work units or departments.Key Responsibilities:Compile orders and...


  • Leduc, Alberta, Canada Akshar Autobody Repair Shop Ltd Full time

    Job Title:Parts Operations CoordinatorAbout the Job:Akshar Autobody Repair Shop Ltd is seeking a skilled Parts Operations Coordinator to join our team. This is a full-time position with a competitive salary range of $60,000 - $80,000 per year.Key Responsibilities:Co-ordinate activities with other work units or departments to ensure smooth operation of the...


  • Leduc, Alberta, Canada B.C LTD Full time

    Job Title: Logistics Operations CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Logistics Operations Coordinator to join our team at B.C LTD. The successful candidate will be responsible for overseeing the operational logistics of the organization, planning and organizing operational logistics, and revising the type and quantity...


  • Leduc, Alberta, Canada B.C LTD Full time

    Job Title: Logistics Operations CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Logistics Operations Coordinator to join our team at B.C LTD. The successful candidate will be responsible for overseeing the operational logistics of the organization, planning and organizing operational logistics, and revising the type and quantity...