Operational Specialist
1 month ago
**Posting Period**:
Open: January 24 2024
Deadline: February 6 2024
Non-Union
**Department Name**:
ITS Business Operations
Reporting to the Senior Manager, Health Informatics and Business Operations, the Operational Specialist is accountable for day-to-day operational leadership of the ITS Business Operations and Project Management Office's operations and administration. The role is responsible for the allocation and planning of day-to-day assignments, monitoring and adjusting resource requirements, and is accountable to ensure service delivery is maintained and processes are implemented with quality and accuracy. The role will leverage data analysis and resource management tools to maintain and monitor compliance with departmental policies, procedures, and educational requirements, and fosters effective working relationships with internal and external stakeholders.
The Specialist will use project management principles to facilitate administrative projects for the department, which may include process improvement initiatives, performance measurement, and special projects. This role will collaborate with multiple stakeholders, internal and external, to ensure outcomes are successfully achieved and that service reporting is timely and accurate. The Specialist serves as a link between the ITS Business Operations Leaders and ITS teams by providing accessible, timely support and expertise to the team and providing feedback to the Leaders. This position also supports process improvement of the daily operations within the ITS Business Operations and PMO departments and provides support to the Leaders as required.
**What We Offer**:
- Status: Regular Full-Time
- Rate of Pay: $37.10 per hour to $46.37 per hour
- Health and Dental Benefits & Pension Plan (HOOPP)
- Career Development & Training Opportunities
- Employee Wellness Initiatives
**Qualifications**:
- Successful completion of a College Diploma or Bachelor’s Degree as appropriate for the area
- Three (3) years recent related experience
- Certification as applicable
- Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities
- Excellent interpersonal skills and ability to interact effectively with all levels of the organization; experience dealing with leadership and senior executives
- Ability to identify opportunities and strategies to enhance process efficiency and work flow
- Resource planning and performance measurement skills
- Computer literacy including Microsoft Office Suite and corporate productivity tools
- Knowledge of local and regional health care system
- Demonstrated practice and commitment to the principles of patient and family centered care
- Demonstrated practice and commitment to patient and staff safety at LHSC
- Demonstrated practice and commitment to LHSC’s vision, purpose and values
- Demonstrated ability to attend work on a regular basis
**Immunization Requirements**:
Before beginning employment at LHSC, all new hires will be required to:
- Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox), Hepatitis B, Tetanus/ Diphtheria/Polio; Meningitis;
- Provide documentation of the Tuberculosis skin testing (two step);
- Provide proof of Health Canada-approved COVID-19 vaccination reflective of Ontario Health’s current definition of being fully vaccinated
As part of the selection process applicants may be required to complete an examination or test. Please be advised that a reference check may be conducted as part of the selection process.
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