Field Service Technician Ii

4 days ago

Hamilton, Canada NCR Full time

**About NCR**

NCR Corporation (NYSE: NCR) is a leading software
- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

**TITLE: Field Service Technician II**

**LOCATION: Hamilton, ON**

As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer.

You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR) will allow you to provide customers what they need when they need it. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication.

**YOU ARE**:

- Exceptional at communicating with customers (by maintaining strong relationships, handling problems before they start, and making sure customers have what they need when they need it). In fact, that’s your specialty. Oh, and you have some great formal training (or considerable experience) in tech systems and know the ins and outs of products like large servers, mainframe computers, and imaging software.
- What makes this more exciting? Knowing that it’s all to help make life easier for people all over the world, through more than 550 million transactions every day. Our clients are restaurants, shops, banks, and airports. They come to us for software, hardware, and services. Your skills make sure we can assist them in the ways they need it the most.

**YOU CAN EXPECT TO**:

- Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory—with the goal of keeping our customers completely assured and satisfied.
- Perform hardware maintenance, installation, network management, multi-vendor maintenance, and software support.
- Unleash your manual skills on products like peripherals, large system printers, small and enterprise level servers, communications equipment, networks, and item processing sorters.
- Build great working relationships among colleagues and customers based on our customer Service Level Agreements (SLAs). When issues come up, your job is to respond them by either handling them, or by pulling in the proper associate, team member, or territory manager who can.
- Perform maintenance repair and system overhauls as a matter of routine (like modular swaps and unit replacements). You’ll surely always be on the lookout for preventative measures you can take to correct any and all technical problems before they happen.
- Capture customer information so that we can complete any invoicing, as well as stay in contact to ensure we’re providing the best possible service.

**PEOPLE DESCRIBE YOU AS**:

- A fantastic communicator who does everything in your power to meet customers’ needs— someone who follows up to make sure you did the work right.
- A stickler for record-keeping. Which comes in handy when you’re asked to log all customer calls and activity, plus track all expenses incurred in the delivery of services (like phone calls or driving).
- Someone looking to tackle an intense but rewarding role. You like responsibility and are outstanding at managing everything and are motivated self-starter who can be depended upon to work efficiently and with little supervision.

**YOU HAVE**:

- High School diploma or equivalent.
- Must have a valid Canadian applicable provincial driver's license (not a learner permit) and clean driving record that satisfies NCR fleet requirements.
- Canadian citizen or permanent resident - company sponsorship is not available.
- Must have valid passport to travel to the US for training.
- Ability to perform essential functions of the job with or without a reasonable accommodation.
- Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time.
- Up to three years of re

  • Archaeology Field Technician Ii

    1 month ago

    Hamilton, Canada AECOM Full time

    **Company Description** Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the...

  • Field Service Technician

    7 months ago

    Hamilton, Canada CivicMinds, Inc Full time

    **Urgent Requirement for Field Service Technician II** **LOCATION: Hamilton, ON** As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned...

  • Service Technician Ii

    6 months ago

    Hamilton, Canada Motion Full time

    **SUMMARY**: Under general supervision, the Service Technician II repairs, services, and builds standard and custom systems for hydraulic, fluid power, electrical, and mechanical systems. The Service Technician II may provide guidance to less experienced Service Technicians. **JOB DUTIES** - Performs maintenance on assigned customer products that come...

  • Field Service Technician Ii

    6 months ago

    Hamilton, Canada NCR Atleos Full time

    **TITLE: Field Service Technician II** **LOCATION: Hamilton, ON** As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will...

  • Field Service Technician Ii

    7 months ago

    Hamilton, Canada Wintegrity Full time

    **Job Type : Full Time** **Job Location**: - Canadian Citizen or permanent resident - A+ certification - Cisco knowledge, - Clean driving record **Position Description** As a Field Service Technician, you play a crucial role in our service support team, dedicated to ensuring exceptional customer satisfaction. Your primary responsibility is to respond to...

  • Research Laboratory Technician

    2 days ago

    Hamilton, Canada McMaster University Full time

    **Schedule** 8:30am to 4:30pm, Monday to Thursday **Education Level** 3 year Community College diploma in a relevant field of study **Career Level** Experienced **Research Laboratory Technician (II)** JD 1272 This is an excellent opportunity for an experienced technician to join us in an essential support role. Reporting to Dr. Cynthia Balion, the...

  • Laboratory Technician

    4 weeks ago

    Hamilton, Canada McMaster University Full time

    **Regular/Temporary** - Regular **Job Title** - Laboratory Technician (II) - School of Interdisciplinary Science**Job ID** - 66602 **Location** - Central Campus**Open Date** - 12/04/2024 **Job Type** - Continuing **Close Date** - 12/10/2024 **Employee Group** - Unifor Unit 1, Staff **Favorite Job** **Department** - School Interdisciplinary...

  • Research Lab Technician

    1 month ago

    Hamilton, Canada McMaster University Full time

    **Regular/Temporary** - Temporary **Job Title** - RESEARCH LAB TECHNICIAN (II)**Job ID** - 66280 **Location** - HSC- Central Campus**Open Date** - 11/20/2024 **Job Type** - Short Term Employee **Close Date** - 12/03/2024 **Employee Group** - Unifor Unit 1, Staff **Favorite Job** **Department** - Biochemistry **Salary Grade/Band** - Grade 6 **Salary...

  • Field Service Technician Specialist

    2 weeks ago

    Hamilton, Canada BFG Enterprise Services Full time

    Job Summary:We are seeking a skilled Field Service Technician Specialist to provide technical support and service at customer sites across Canada.About the Role:As a Field Service Technician Specialist, you will be responsible for providing connectivity and hardware troubleshooting and repair services in a positive and professional manner.You will perform...

  • Field Service Technician

    1 day ago

    Hamilton, Canada Zeeco, Inc Full time

    Job Description: Field Service Technician - London, Ontario Canada Supervisor: Regional Sales Manager - Canada Location: Canada Pay Type: Hourly **Summary of the position**: Field Service Technician is responsible for the overall support provided to all Zeeco Vapour Control Systems within the Canadian region. This support will include all preventive...

  • Technician Ii, Facilities Maintenance

    7 months ago

    Hamilton, Canada Omniabio Full time

    **About OmniaBio** OmniaBio Inc. is a subsidiary of Toronto-based CCRM (ccrm.ca), a leader in developing and commercializing regenerative medicine-based technologies and cell and gene therapies. OmniaBio’s facility will be Canada’s first commercial-scale contract development and manufacturing organization (CDMO) dedicated to cell and gene therapies and...

  • Field Service Technician Iii

    2 months ago

    Hamilton, Canada Moneris Solutions Full time

    **Your Moneris Career - The Opportunity**: **_Moneris Field Technicians will be provided with a company vehicle to perform role duties. _** As a Field Technician at Moneris, you'll bring technical expertise and a customer-focused approach to deliver an outstanding experience to our merchants. You'll oversee field operations and focus on installing, testing,...

  • Field Service Technician

    2 weeks ago

    Hamilton, Canada BFG Enterprise Services Full time

    BFG Enterprise Services is seeking an experienced Field Service Technician to provide technical support and service at our customer sites across Canada. The ideal candidate will have a strong background in IT field services, with expertise in hardware and network troubleshooting and repair.Job SummaryThis is a challenging opportunity for a skilled technician...

  • Field Technician

    7 months ago

    Hamilton, Canada SmartONE Solutions Inc. Full time

    **FIELD SERVICES TECHNICIAN** **A BIT ABOUT US** We are an award-winning Canadian technology company founded in 2016, enthusiastic about smart communities, and we are pretty proud of having created the segment in Canada. Our innovative and proprietary IoT based solutions connect hundreds of smart homes together through a dedicated network to create a smart...

  • Research Lab Technician

    6 months ago

    Hamilton, Canada McMaster University Full time

    **Schedule** 8:30 am - 4:30 pm **Education Level** 3 year Community College diploma in a relevant field of study. **Career Level** Requires 2 years of relevant experience. **Job Summary** The Research Laboratory Technician (II) is responsible for providing research support to faculty members in their research and teaching laboratory activities. This...

  • Field Service Technician

    8 months ago

    Hamilton, Canada Intertape Polymer Group (IPG) Full time

    **Field Service Technician** **Position Purpose**: Provide technical support to national accounts, distributors and end users. Partner with sales to analyze customer situations and provide technical sales support and guidance to ensure that effective technical solutions are developed which fulfill the client's requirements. Provide distributor and customer...

  • Field Service Technician

    7 months ago

    Hamilton, Canada Johnson Controls International Full time

    **Unleash your potential with the Johnson Controls team!**: As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. **Join our winning team and pave the way for a bright future.** With our extensive reach across various industries worldwide, our teams are...

  • Field Service Technician

    3 months ago

    Hamilton, Canada Pioneer Distribution Full time

    Pioneer Family Pools is looking for a personable and professional Spa Service Technician to join our existing team! You would be responsible for servicing spas based on what our clients need which includes but is not limited to diagnosing issues, completing leak tracks and repairs, plumbing, installing equipment, cleaning, maintenance, etc. You would be...

  • Field Service Technician

    6 months ago

    Hamilton, Canada Solai & Cameron Technologies Full time

    We are seeking an AFE for our area. The majority of work will be on computer equipment in the Point of Sale (POS) industry. An AFE must have strong computer repair hardware and software skills. A technical degree, technical certifications (A+, Dell, HP, MCSE etc ) or equivalent field experience is required. Equipment serviced includes items such as Cash...

  • Field Service Technician Material Handling

    7 months ago

    Hamilton, Canada TMH-Div of Toromont Ind Ltd. Full time

    O **As a Field Service Technician, YOU will experience**: - Working within one of the safest organizations in the industry where your safety and well-being are our most important priority - Working for the best in class equipment dealer and with premium brands to exceed our customer needs - Opportunities to continuously Learn, Grow and Develop with our TMH...