Field Service Technician

5 months ago


Hamilton, Canada Solai & Cameron Technologies Full time

We are seeking an AFE for our area. The majority of work will be on computer equipment in the Point of Sale (POS) industry. An AFE must have strong computer repair hardware and software skills. A technical degree, technical certifications (A+, Dell, HP, MCSE etc ) or equivalent field experience is required. Equipment serviced includes items such as Cash Registers, Printers, Scanners, Self-Checkout Machines, EFT Machines and Servers. We also service many other makes and models such as HP, Dell, Toshiba, Cisco, NCR, etc.

Other work will include repairing/upgrading servers, networked storage devices, blade servers, and other enterprise solutions. This work can be in professional business offices (Doctor, lawyer, etc.) or in a corporate or setting.

This position is a long-term position with no expected end date. It requires availability to work 7x24. Most work is done between 8am and 10pm, but there are installs and projects that occasionally require overnight work. The AFE will be scheduled to work 40+ hours/wk. (varying days). AFEs will be required to drive throughout a large territory to cover service calls as they are needed. Overtime will be paid in accordance with state laws.

Daily Requirements:

- Local and Long Distance Driving
- Some lifting up to 75lbs.
- Standby and after hrs. availability

If you are able to meet all of these requirements and interested in a AFE position, Send resume to:
Successful performance is focused on responsive system level repairs at various customer locations with mínimal direct supervision. Supported technologies include Server/Storage systems that are business/mission critical. Exceptional technical and customer management expertise is required

**Responsibilities**
- Ability to use test and diagnostic equipment such as a PCs and digital multi-meters.
- Maintain an accurate parts inventory
- Travel as required
- Participate in team standby rotation.
- **Qualifications**

*
- 2 year technical computer degree or equivalent experience
- A+, Dell, and HP Certification preferred
- 1 to 3 years prior or equivalent experience on Server or Storage systems
- Ability to lift up to 50 lbs
- Demonstrates good written and oral communication skills.
- Projects a professional image.
- MCP MCSE, A+, Dell, and HP Certification preferred
- Demonstrated capacity to be self-starter and effective control of your own parts inventory --- including proper & timely administration of logistics paperwork.
- **Strengths must include efficient handling of dispatch call tasks as well as effective communication & coordination of workload in a team setting.**:

- Enterprise server proficiency in data center/raised floor environment.
- Maintenance product capability specific to HP, Dell and/or IBM racked servers.
- Minimum of three to five years servicing equipment at customer locations as field technician - provide examples of journeyman/journeywoman level troubleshooting skillset.

Pay: $25.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Paid time off

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Overtime pay

**Experience**:

- POS: 1 year (preferred)
- Dell, IBM and HP break and fix: 1 year (preferred)
- xerox printers: 1 year (preferred)
- Pin pads replacements: 1 year (preferred)
- Point of sale break and fix: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driver's License (required)

Work Location: In person



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