Sales Support Coordinator

2 weeks ago

Toronto, Canada Solotech Inc. Full time

:

- Agencies: kindly refer to our website on how to proceed._

Why Solotech?

To take your career to the next level As a global leader in
**live productions, systems integration and virtual technology**, our team is comprised of more than 2,000 passionate individuals.
**Our ambition?** To deliver spectacular experiences worldwide.

The Sales Support Coordinator will be part of a dynamic sales team, providing administrative and logistic support in the sales department. The key performance indicators for this role are attention to detail, strong computer skills, a good attitude, and a strong work ethic.

**Your day will look like this**:

- Follow-up on the procedures and administrative needs, related to Live Production projects
- Monitor and manage current and future rental opportunities ensuring status is accurately reflected in reporting systems
- Organize data entry and ongoing project information
- Assist customers with order modifications, billing, account statements, invoicing and banking details
- Verify and enter order information and details into IT platforms
- Ensure the organization of all pertinent documentation related to the project or the rental (bids, providers, clients purchase orders, etc.)
- Follow-up on orders with the different internal departments
- Manage insurance certificate requests when required liaising with clients and internal teams
- Assist with new customer account creation
- Provide constant communication with the projects and sales team for follow-ups on orders
- Manage and verify purchase orders
- Facilitate the invoicing processes between the sales and accounting teams
- Execute all the necessary administrative follow-ups with the different related departments, to close a project (Ex: Accounts receivables and payables, etc.)
- Collaborate with the different parties to ensure the best possible customer service
- Act as liaison for orders between the Sales and Integration and Live Production divisions
- Any other related tasks, based on the department needs.

**Your profile**:

- High School Diploma or GED
- Excellent Knowledge of Office 365 (Word, Excel, PowerPoint, Outlook)
- Knowledge of Financial software programs (R2 & D365 or Similar)
- Audio / Visual Knowledge is an asset.

**Specific Requirements**:

- Highly organized
- Excellent communication skills
- Ability to learn and master internal software systems
- Work hours may vary depending on deadlines and the needs of the Company
- Ability to multitask and manage multiple files at once
- Show thoroughness and attention to detail
- Strong interpersonal and relationship skills
- Strong capacity to work with schedules
- Ability to work independently and within a team.

**Physical Requirements**:
This is not an all-inclusive list but is intended to give an overview of the requirements for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job the employee is regularly required to:

- Continually: Sit, walk, speak, and hear
- Continually: Type, write, and read
- Occasionally: Stand

**Work Requirements**:

- Time will be spent in an office setting
- Typical workweeks are the standard 40 hours
- Environment may be fast paced.

**Our offer to you**:

- Competitive compensation and group insurance plan
- Corporate savings plan with employer contribution
- Opportunities for training and career advancement
- Reimbursement of professional and development fees
- Employee assistance program to ensure personal health and well-being.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Solotech is committed to accommodating applicants with disabilities throughout the hiring process. At any stage of the hiring process, Human Resources will work with applicants requesting accommodation.

**In this document, the masculine gender is used in the neutral form and refers to both women and men.

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