International Service Specialist

6 months ago

Toronto, Canada Zurich Insurance Full time

The Opportunity- Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.- If you have commercial insurance international/multinational experience, and are looking for a new challenge, we would love to hear from you.- Zurich Canada is currently looking for an International Service Specialist to service and support our international program business.- Reporting to the International Service Manager, you will consult with Account Teams and manage end to end International Program servicing on international program business service delivery, including customer service requirements, service proposition and handling of various service delivery issues in order to enhance customer experience.- This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.This is a hybrid work opportunity.- What you will do- Manage the International Program servicing end to end and is the point of contact for customers and brokers on assigned accounts.
- Provide input into the development of customer specific, value added services for existing and new customers of moderately complex accounts, as assigned.
- Act as an account representative by responding to customers service issues and coordinating with the appropriate business partner for resolution (i.e. claims adjusters, underwriters).
- For new and existing customers, assist underwriting in documenting the service proposition including agreed service deliverables and standards.
- Deliverable and problem solving issues may relate to the domestic and/or international aspects of services related to policy issuance, regulatory requirements, reporting, risk engineering coordination, premium payment processes, claims flow issues, and money/currency movement.
- Handle specific requests from Underwriting by reviewing service plan requests, determining feasibility of requests and implementing customer-focused service solutions. This may involve contact with prospects and/or customers to resolve routine problems.
- Evaluate loss potential due to catastrophe, severity and/or frequency.
- Rate policies and checks previously rated policies for proper rating.
- Assist in developing rates.
- Coordinate data entry submitted to the third party vendor and perform quality checks on the entry before information is sent to the network.
- Provide input into the development of service plans for prospects.
- Assist in implementing and monitoring service plans for customers.
- Negotiate as well as facilitate reinsurance placements with reinsurance carriers.
- Support Underwriting on assigned accounts with compliant program structuring options using available tools.
- Attend meetings and monitor business decisions made at meetings to ensure each decision is acted upon in accordance with the outcome of the meeting.
- Attend external meeting with Underwriters to showcase and explain service and value propositions
- Provide customer specific solution management in resolving complaints or handling other service-related challenges.
- Prepare service presentations as required.
- Job Accountabilities - What you bring to the table- Required:
- Bachelors Degree and 2 or more years of experience in the Service Delivery area

OR- High School Diploma or Equivalent and 4 or more years of experience in the Service Delivery area

AND- Knowledge of domestic and international regulatory requirements
- Preferred:
- Knowledge of insurance products and services, international business
- Knowledge of the business environment, finance, economics and reinsurance
- Effective communication skills
- Strong written and verbal skills
- Ability to multi-task
- Strong analytical and planning skills
- Ability to effectively manage changing priorities
- Ability to build networking skills
- Bilingual (French and English) is an asset
- Our Culture- At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
- We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
- We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
- We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
- We also understand that employees require time off for person

  • International Trade Compliance Specialist

    3 weeks ago

    Toronto, Ontario, Canada Thompson Ahern International Full time

    About UsThompson Ahern International, a leading Canadian Customs Broker, is a trusted partner for businesses navigating the complexities of international trade. With a rich history and a commitment to exceptional customer service, we empower our clients to succeed in the global market.Job SummaryWe are seeking a highly skilled International Trade Compliance...

  • Senior Internal Controls Specialist

    4 weeks ago

    Toronto, Ontario, Canada Michael Page International Canada Limited Full time

    Job SummaryWe are seeking a highly skilled Internal Controls Specialist to join our team at Michael Page International Canada Limited. As an Internal Controls Specialist, you will play a critical role in ensuring the effectiveness and efficiency of our internal controls.Key ResponsibilitiesConduct annual walkthroughs and documentation of sub-processes and...

  • International Service Specialist

    4 weeks ago

    Toronto, Ontario, Canada Zurich Insurance Company Full time

    The OpportunityWe are seeking a highly skilled International Service Specialist to join our team at Zurich Canada. As a key member of our international program business, you will be responsible for managing end-to-end international program servicing, including customer service requirements, service proposition, and handling of various service delivery...

  • International Service Specialist

    4 weeks ago

    Toronto, Ontario, Canada Zurich Insurance Company Full time

    The OpportunityZurich Canada is seeking a highly skilled International Service Specialist to join our team. As a key member of our international program business, you will be responsible for managing end-to-end international program servicing, including customer service requirements, service proposition, and handling of various service delivery issues.Key...

  • International Service Specialist

    4 weeks ago

    Toronto, Ontario, Canada Zurich Insurance Company Full time

    The OpportunityWe are seeking a highly skilled International Service Specialist to join our team at Zurich Canada. As a key member of our International Program business, you will be responsible for managing end-to-end International Program servicing, including customer service requirements, service proposition, and handling of various service delivery issues...

  • International Gender Equality Specialist

    5 days ago

    Toronto, Ontario, Canada Cuso International Full time

    About the RoleCuso International is seeking a highly skilled International Gender Equality Specialist to join our team. As a key member of our organization, you will play a vital role in promoting gender equality and social inclusion in developing countries.**Key Responsibilities:**Evaluate current approaches used to advocate for gender equality and social...

  • International Service Specialist

    4 weeks ago

    Toronto, Ontario, Canada Zurich Insurance Company Full time

    The OpportunityZurich Canada is seeking a highly skilled International Service Specialist to join our team. As a key member of our international program business, you will be responsible for managing end-to-end international program servicing, including customer service requirements, service proposition, and handling of various service delivery issues.Key...

  • Electronics Specialist

    4 days ago

    Toronto, Ontario, Canada Diagnostic Solutions International Full time

    Job SummaryThe Electronics Specialist at Diagnostic Solutions International applies advanced technical knowledge to perform complex tasks following detailed instructions, performs such tasks as equipment calibration, replacing components, wiring circuits, repairing electronic devices; and taking precise readings using specialized instruments such as...

  • Internal Controls Specialist

    2 weeks ago

    Toronto, Ontario, Canada Michael Page International Canada Limited Full time

    Key ResponsibilitiesAs an Internal Controls Specialist, you will be responsible for:Annual Walkthroughs and Documentation: Complete annual walkthroughs of existing sub-processes and controls within set timelines. Prepare documentation for new sub-processes added to the Program scope, including assessing risks and impacts of identified gaps/weaknesses,...

  • Mondelēz International Electrician Position

    2 weeks ago

    Toronto, Ontario, Canada Mondelēz International Full time

    Electrical Maintenance Specialist Job DescriptionMondelēz International seeks an experienced Electrician to join their manufacturing team. As an Electrical Specialist, you will be responsible for ensuring the safe and efficient operation of electrical systems and equipment. Your expertise will be crucial in maintaining the reliability of our production...

  • International Service Specialist

    5 months ago

    Toronto, Canada Zurich Insurance Full time

    The Opportunity- Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada. - If you have commercial insurance international/multinational experience,...

  • International Service Specialist

    6 months ago

    Toronto, Canada Zurich Insurance Company Full time

    The Opportunity Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.  If you have commercial insurance international/multinational...

  • International Recruitment Specialist

    4 weeks ago

    Toronto, Ontario, Canada ApplyBoard Inc Full time

    International Recruitment SpecialistApplyBoard is a mission-driven organization that simplifies the study abroad search, application, and acceptance process. We're seeking an experienced International Recruitment Specialist to join our growing Overseas Team and take our company and platform to the next level.Key Responsibilities:Represent ApplyBoard brand to...

  • Transportation Specialist

    4 weeks ago

    Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full time

    As a key member of the ATS Cleaning Specialist team, you will be responsible for operating and driving company vehicles to pick up and deliver various items and products. This role requires a high level of professionalism in customer service, as well as the ability to load and unload goods efficiently.Key ResponsibilitiesOperate and drive company vehicles to...

  • Career Services Support Specialist

    4 days ago

    Toronto, Ontario, Canada International Education Corporation Full time

    International Education Corporation is a leader in post-secondary career education.We are seeking a highly skilled Career Services Support Specialist to join our team.This role plays a critical part in ensuring the success of our students and externs.About the RoleThe Career Services Support Specialist will be responsible for maintaining accurate and...

  • International Service Specialist

    2 months ago

    Toronto, Canada Zurich Insurance Full time

    The Opportunity- Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada. If you have commercial insurance international/multinational experience,...

  • International Service Specialist

    2 months ago

    Toronto, Canada Zurich Insurance Full time

    The Opportunity- Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada. If you have commercial insurance international/multinational experience,...

  • International Service Specialist

    2 months ago

    Toronto, Canada Zurich Insurance Full time

    The Opportunity- Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada. If you have commercial insurance international/multinational experience,...

  • Gender Equality Specialist

    4 weeks ago

    Toronto, Ontario, Canada Cuso International Full time

    About the RoleCuso International is seeking a highly skilled and experienced professional to support the capacity strengthening of staff at the National Conservation Trust Fund (NCTF) in the Caribbean. As a Gender Equality Specialist, you will play a key role in mainstreaming gender equality and social inclusion into the organization's policies, programs,...

  • Internal Controls Specialist

    5 days ago

    Toronto, Ontario, Canada Michael Page Full time

    Job Title:Internal Controls SpecialistAbout the Role:We are seeking a highly skilled Internal Controls Specialist to join our team at Michael Page. The successful candidate will be responsible for assessing internal controls, performing audit procedures, and driving remediation of weaknesses.Key Responsibilities:Conduct internal control assessments and...