Front Desk Agent

2 weeks ago


Montréal, Canada Hotel Chez Swann Full time

Boutique Hotel in Downtown Montreal

We are seeking a skilled and enthusiastic Front Desk Agent and Night Auditor to join our team at our boutique hotel in downtown Montreal. As a Front Desk Agent and Night Auditor, you will be responsible for providing exceptional customer service to our guests, checking them in and out of the hotel, assisting with guest inquiries, and handling financial transactions.

**Responsibilities**:

- Provide friendly, welcoming, and efficient service to our guests at all times
- Assist with check-in and check-out processes
- Respond to guest inquiries and provide information about the hotel, local area, and amenities
- Process financial transactions, including room charges and payments
- Balance cash drawer and complete financial reports at the end of the shift
- Ensure the safety and security of guests and hotel property
- Perform other duties as assigned by management

**Requirements**:

- Excellent customer service skills and the ability to communicate effectively with guests and team members
- Previous experience in a similar role is preferred
- Ability to work a flexible schedule, including nights, weekends, and holidays
- Strong attention to detail and accuracy in financial transactions
- Familiarity with hotel property management systems (PMS) is a plus
- Fluency in English and French is required

If you are a team player with a positive attitude, a passion for customer service, and an eagerness to learn, we would love to hear from you. We offer competitive wages, opportunities for advancement, and a friendly work environment.

To apply, please submit your resume and cover letter, including your availability and salary expectations. Only those selected for an interview will be contacted.

We are an equal opportunity employer and welcome all qualified applicants.

**Job Types**: Part-time, Permanent
Part-time hours: 15-20 per week

**Salary**: $16.00-$22.00 per hour

**Benefits**:

- Flexible schedule

Schedule:

- 4 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay

**Experience**:

- customer service: 1 year (required)
- Hotel experience: 1 year (preferred)

**Language**:

- French (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (preferred)
- Day Shift (preferred)

Work Location: In person


  • Front Desk Agent

    7 days ago


    Montréal, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...

  • Front Desk Agent

    1 week ago


    Montréal, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...

  • Front Desk Agent

    3 days ago


    Montréal, Canada Comfort Suites Downtown Montreal Full time

    Responsibilities - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about...

  • Front Desk Agent

    3 days ago


    Montréal, Canada Comfort Suites Downtown Montreal Full time

    Responsibilities - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about...


  • Montréal, Canada Lelux Hotel Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...


  • Montréal, Canada Hôtel Saint Laurent M ontreal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...


  • Montréal, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...

  • Front Desk Agent

    7 days ago


    Montréal, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to: **Responsibilities** - Always offer professional, friendly and kind service - Process all external and internal calls, either by redirecting calls or assisting the caller -...


  • Montréal, Canada West-End Cavendish Athletic Club Full time

    Beautiful Athletic Club Located in CSL, Montreal. OUR TEAM: We are a friendly and energetic team, always working together to reach our goals and to provide excellent customer service. RESPONSIBILITIES: - Serves visitors by greeting, welcoming, and directing them appropriately; - notifies company personnel of visitor arrival; maintains security and...


  • Montréal, Canada West-End Cavendish Athletic Club Full time

    Beautiful Athletic Club Located in CSL, Montreal. OUR TEAM: We are a friendly and energetic team, always working together to reach our goals and to provide excellent customer service. RESPONSIBILITIES: - Serves visitors by greeting, welcoming, and directing them appropriately; - notifies company personnel of visitor arrival; maintains security and...


  • Montréal, Canada Mancini Parodontie et Implantologie Full time

    This is an exciting opportunity for an experienced Front Desk Administrator who would like to take on Managerial responsibilities to join our growing team. We offer competitive pay, a supportive work environment, and opportunities for career growth in our specialty periodontal practice. If you have the required experience and skills, we would love to hear...

  • Rental Agent

    3 days ago


    Montréal, Canada Urban Pro Development Full time

    Job Overview: We are seeking a Rental Agent to join our team. As a Rental Agent, you will be responsible for assisting customers with their rental needs and providing exceptional customer service. This is a clerical role that requires strong organizational skills and attention to detail. **Duties**: - Greet and assist customers in person or over the...


  • Montréal, Canada Midtown Athletic Club Full time

    Midtown recherche un(e) associé(e) de la réception pour aider nos membres et assurer le bon fonctionnement de notre réception. Le poste En tant que membre à part entière de l'équipe des services aux membres, nos préposés à la réception sont des professionnels sympathiques et attentifs qui s'efforcent d'enchanter nos membres et nos invités: -...

  • Front Desk Position

    7 days ago


    Montréal, Canada West-End Cavendish Athletic Club Full time

    Beautiful Athletic Club Located in CSL, Montreal. OUR TEAM: We are a friendly and energetic team, always working together to reach our goals and to provide excellent customer service. RESPONSIBILITIES: - Serves visitors by greeting, welcoming, and directing them appropriately; - notifies company personnel of visitor arrival; maintains security and...


  • Montréal, Canada Hôtel Humaniti Montréal Full time

    The Humaniti Hotel Montreal is the very first Autograph Collection by Marriott hotel to establish itself in Quebec, in all its grace and sophistication. Open since June 2021, the hotel is located in the heart of a vertical community that includes condos, residences, offices, two restaurants, a lounge, a bakery, a health centered grocery store, a fitness...

  • Front Office Supervisor

    Found in: beBee S CA - 1 week ago


    Montréal, Canada Hôtel Humaniti Montréal Full time

    The Humaniti Hotel Montreal is the very first Autograph Collection by Marriott hotel to establish itself in Quebec, in all its grace and sophistication. Open since June 2021, the hotel is located in the heart of a vertical community that includes condos, residences, offices, two restaurants, a lounge, a bakery, a health centered grocery store, a...


  • Montréal, Canada CTConsultants Full time

    **CTC007579 - Support Agent Service Desk**: **Type d'emploi: Contract**: **Durée: One year**: **Mode de travail: Mixed**: **Description**: - Interviews will be held Both French & English - 1st virtual & 2nd in office / - Side project - Ticketing & Billing Descriptions: Roles and Responsibilities: Responsible for responding to customer requests in a...

  • Front Office Assistant Director

    Found in: Appcast CA A2 P - 18 hours ago


    montréal, Canada Hôtel Humaniti Montréal Full time

    The Humaniti Hotel Montreal is the very first Autograph Collection by Marriott hotel to establish itself in Quebec, in all its grace and sophistication. Open since June 2021, the hotel is located in the heart of a vertical community that includes condos, residences, offices, two restaurants, a lounge, a bakery, a health centered grocery store, a fitness...


  • Montréal, Canada Hotel Armon Plaza Montreal Airport (Previously Crowne Plaza) Full time

    **Description du poste / Job Description** **Supervise toutes les opérations de services à la clientèle à la réception pour assurer la qualité et la satisfaction des clients. Bonne connaissance du système logiciel hôtelier (PMS) Opera.** Oversees all guest services operations at the front desk to ensure quality and guest satisfaction. Good through...

  • Support Agent

    2 days ago


    Montréal, Canada CTConsultants Full time

    **CTC007122 - Support Agent - Service Desk**: **Secteur industriel: Telecommunications**: **Type d'emploi: Contract**: **Durée: Ten months**: **Mode de travail: Remote**: **Description**: We are a dedicated Helpdesk to all users of the Quebec Ministry of Cybersecurity and Digital Affairs (MCN Québec). The Wireless Network team is seeking qualified...