Rental Agent
3 weeks ago
Job Overview:
We are seeking a Rental Agent to join our team. As a Rental Agent, you will be responsible for assisting customers with their rental needs and providing exceptional customer service. This is a clerical role that requires strong organizational skills and attention to detail.
**Duties**:
- Greet and assist customers in person or over the phone
- Provide information about rental options, rates, and policies
- Collect rental fees and deposits
- Coordinate vehicle pick-up and drop-off schedules
- Inspect rental vehicles for damages before and after each rental
- Maintain accurate records of rental transactions
- Resolve customer complaints or issues in a professional manner
- Collaborate with other team members to ensure smooth operations
Qualifications:
- Previous experience in a front desk or customer service role is preferred
- Excellent phone etiquette and communication skills
- Strong customer support and problem-solving abilities
- Proficient in computerized systems for data entry and record keeping
- Familiarity with dental office procedures is a plus
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with strong organizational skills
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
**Job Types**: Full-time, Part-time
Pay: $20.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site gym
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- Mandarin (preferred)
Work Location: In person
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