Manager, Office of The Chief Technology Officer

4 weeks ago

Toronto, Canada City of Toronto Full time

**Job ID**: 42758

**Job Category**:Information & Technology

**Division & Section**:Technology Services Division, Office of the Chief Technology Officer

**Work Location**:Metro Hall, 55 John Street

**Job Type & Duration**:Full Time, Permanent

**Salary**:$140,000.00 - $176,439.00 and Wage Grade 9

**Shift Information**: Monday - Friday, 35 hours per week

**Affiliation**: Non-Union

**Number of Positions Open**: 1

**Posting Period**:Nov-10-2023 - Nov-24-2023
- Toronto, Canada's largest city and the fourth largest in North America, is consistently ranked as one of the world's most livable cities and serves as a global center for business, finance, arts, and culture. In its pursuit of modernizing city services through strategic investment, digital transformation, and IT systems management, the Technology Services Division collaborates with all city divisions to deliver innovative IT business solutions and a secure, reliable IT infrastructure supporting city programs and services._

The Technology Services Division is looking for a Manager, Office of the Chief Technology Officer, reporting directly into the Chief Technology Officer. In this pivotal role, you will connect people, projects, and policies. Working closely with the City Manager and Deputy City Manager’s Office, you support senior leadership, council members, and external partners in navigating and coordinating Technology Services initiatives and processes.

The major responsibilities of this role will include:
**Council & Senior Leadership Engagement**:Act as the first point of contact for senior leadership and council, connecting operations and leadership, identifying synergies between leadership requests and the Technology Services Division. Provide issues management, consultation, and key communications to council and the senior leadership team. Support Council and Committee reports aligned with City priorities.

**External Partnerships**: Work collaboratively with external stakeholders, including contractors, City agencies, boards and communities, members of the public, and other levels of government. Build strong relationships and facilitate open communication to gain support, resolve issues and maintain ongoing positive, collaborative relationships with our external stakeholders.

**Emergency Planning**: Coordinate emergency response protocols within the Technology Services Division. Work closely in collaboration with Toronto Emergency Management in creating robust emergency response plans.

**Change Management and Culture**: Champion a culture of continuous improvement by identifying and implementing areas for business process improvement; promote a culture of service excellence, collaboration, and learning. Foster a high performing team, encouraging growth, mentorship, and ongoing development.

**Strategic Consultation**: Collaborate closely with the offices of senior leadership and members of council to provide strategic guidance on policy matters, organizational improvements, and complex management issues.

**Strategic Communication**: Prepare detailed reports, presentations, and communications for council and senior management. Clearly articulate project updates, key initiatives, and strategic recommendations, demonstrating a deep understanding of complex issues.

We're looking for someone with a strong background in strategic management, operations management, and change management and communications with Technology experience. You should be great at working with senior leadership, offering valuable insights on policies and organizational improvements, and delivering updates and reports effectively. Experience working in a municipal governance structure and with council members is an asset.

Your ability to gain buy-in and influence support your highly developed stakeholder management and relationship building skills, as you work to connect people, projects, and policies. Experience in emergency planning, including coordinating response protocols and collaborating closely with emergency management authorities will help prepare you for success.

You bring considerable experience in implementing organizational initiatives and managing large scale change, specifically, those focused on customer service improvement and organizational culture. You have experience managing a team of operational staff in a complex and politically sensitive work environment, including motivating, and mentoring to achieve excellent service results and high performance.

If you're proactive, strategic, and passionate about technology, change management, and emergency planning, we encourage you to apply. Join us and help shape the future of our Technology Services Division.

**Equity, Diversity and Inclusion**

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

**Accommodation**

The City of Tor

  • Program Manager Office of The Chief Technology

    4 weeks ago

    Toronto, Canada City of Toronto Full time

    **Job ID**: 44220 **Job Category**:Policy, Planning & Research **Division & Section**:Technology Services, Office of the Chief Technology Officer **Work Location**:Metro Hall, 55 John Street, Toronto, ON **Job Type & Duration**:Full-time, Permanent Vacancy **Salary**:$112,280.00-$149,247.00, TM5023, Wage Grade 7.5 **Shift Information**: Monday to...

  • Chief Technology Officer

    4 weeks ago

    Toronto, Canada CCBST College Full time

    **Key Responsibilities** - Responsible for the overall security of the works - Responsible for the delivery of all aspects of security management for the Works, including Security Risk Assessment, CPTED (crime prevention through environmental design) and other threat and vulnerability assessments. - Be the project’s contact for all communications with the...

  • Chief Technology Officer

    1 month ago

    Toronto, Canada MANI WONDERS Full time

    Mani Wonders Inc. is a leading product design brand in the fashion technology space. Our precision-engineered lifestyle products are designed in Toronto and distributed worldwide. At Mani Wonders, we believe in creating products that combine innovation, style, and functionality to enhance everyday life. We are currently seeking an experienced and visionary...

  • Chief Technology Officer

    4 weeks ago

    Toronto, Ontario, Canada Sprucesoftware Full time

    Shape The Future Of DataWe're on a mission to create the easiest and most comprehensive company valuation software. Founded by two successful entrepreneurs with a passion for using AI technology including machine learning and GPT4 to make the lives of businesses easier. Currently, we are a team of two and we are running profitably. We have been accepted and...

  • Chief Technology Officer

    2 weeks ago

    Old Toronto, Canada Medium Full time

    As the Chief Technology Officer of Achievers, you will be responsible for providing strategic leadership and direction for all aspects of technology development and innovation. You'll be at the helm of our dynamic engineering division, driving innovation and excellence across all aspects of our tech initiatives. Reporting directly to the CEO, you will play...

  • Chief Technology Officer

    2 weeks ago

    Old Toronto, Canada Medium Full time

    As the Chief Technology Officer of Achievers, you will be responsible for providing strategic leadership and direction for all aspects of technology development and innovation. You'll be at the helm of our dynamic engineering division, driving innovation and excellence across all aspects of our tech initiatives. Reporting directly to the CEO, you will play...

  • Chief Technology Officer

    4 hours ago

    Old Toronto, Canada Achievers Corp. Full time

    As the Chief Technology Officer of Achievers, you will be responsible for providing strategic leadership and direction for all aspects of technology development and innovation. You'll be at the helm of our dynamic engineering division, driving innovation and excellence across all aspects of our tech initiatives. Reporting directly to the CEO, you will play...

  • Chief Technology Officer

    2 weeks ago

    Old Toronto, Canada Medium Full time

    As the Chief Technology Officer of Achievers, you will be responsible for providing strategic leadership and direction for all aspects of technology development and innovation. You'll be at the helm of our dynamic engineering division, driving innovation and excellence across all aspects of our tech initiatives. Reporting directly to the CEO, you will play...

  • Chief Technology Officer

    2 days ago

    Toronto, Canada Achievers Full time

    About Achievers The "Achievers Employee Experience Platform™" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at to learn more, and check out our platform in action . Join us...

  • Chief Technology Officer

    1 month ago

    Toronto, Canada Aughdem Recruitment Full time

    **Company Bio** Our client is a leading e-commerce company based in Toronto, known for specializing in trading cards. Their platform caters to enthusiasts and collectors, offering a unique blend of traditional and rare items. As they continue to expand, they are currently in search of a Chief Technology Officer (CTO) to steer their technological vision and...

  • Chief Technology Officer

    12 hours ago

    Toronto, ON, Canada Mastercard Foundation Asset Management Full time

    BE PART OF A NEW AND GROWING ASSET MANAGEMENT COMPANYABOUT MASTERCARD FOUNDATION ASSET MANAGEMENT Established in 2023, the Mastercard Foundation Asset Management (MFAM) Corporation was created to build and manage a diversified investment portfolio for the Mastercard Foundation, one of the largest private foundations in the world. MFAM is headquartered in...

  • Chief Technology Officer

    6 hours ago

    Toronto, ON, Canada Mastercard Foundation Asset Management Full time

    BE PART OF A NEW AND GROWING ASSET MANAGEMENT COMPANYABOUT MASTERCARD FOUNDATION ASSET MANAGEMENT Established in 2023, the Mastercard Foundation Asset Management (MFAM) Corporation was created to build and manage a diversified investment portfolio for the Mastercard Foundation, one of the largest private foundations in the world. MFAM is headquartered in...

  • Chief Technology Officer

    19 hours ago

    Old Toronto, Canada Achievers Full time

    About AchieversThe "Achievers Employee Experience Platform" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at www.achievers.com to learn more, and check out our platform in...

  • Chief Technology Officer

    3 hours ago

    Old Toronto, Canada Achievers Full time

    About AchieversThe "Achievers Employee Experience Platform" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at www.achievers.com to learn more, and check out our platform in...

  • Chief Technology Officer

    19 hours ago

    Old Toronto, Canada Achievers Full time

    About AchieversThe "Achievers Employee Experience Platform" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at www.achievers.com to learn more, and check out our platform in...

  • Chief Technology Officer

    6 days ago

    Toronto, Canada Mastercard Foundation Asset Management Full time

    BE PART OF A NEW AND GROWING ASSET MANAGEMENT COMPANYABOUT MASTERCARD FOUNDATION ASSET MANAGEMENT Established in 2023, the Mastercard Foundation Asset Management (MFAM) Corporation was created to build and manage a diversified investment portfolio for the Mastercard Foundation, one of the largest private foundations in the world. MFAM is headquartered in...

  • Chief Technology Officer

    6 days ago

    Toronto, Canada Mastercard Foundation Asset Management Full time

    BE PART OF A NEW AND GROWING ASSET MANAGEMENT COMPANYABOUT MASTERCARD FOUNDATION ASSET MANAGEMENT Established in 2023, the Mastercard Foundation Asset Management (MFAM) Corporation was created to build and manage a diversified investment portfolio for the Mastercard Foundation, one of the largest private foundations in the world. MFAM is headquartered in...

  • Chief Technology Officer

    5 days ago

    Toronto, Canada Mastercard Foundation Asset Management Full time

    BE PART OF A NEW AND GROWING ASSET MANAGEMENT COMPANY ABOUT MASTERCARD FOUNDATION ASSET MANAGEMENT Established in 2023, the Mastercard Foundation Asset Management (MFAM) Corporation was created to build and manage a diversified investment portfolio for the Mastercard Foundation, one of the largest private foundations in the world. MFAM is headquartered in...

  • Program Manager Office of The Fire Chief

    1 month ago

    Toronto, Canada City of Toronto Full time

    **Job ID**: 42262 **Job Category**:Policy, Planning & Research **Division & Section**:Fire Services, **Work Location**:FIRE & PARAMEDIC HQ & EMS STATION 53, 4330 Dufferin St, Toronto, M3H 5R9 **Job Type & Duration**:Full-time, Permanent **Salary**:$112,000 - $144,200 (2023 rate) **Shift Information**: Monday to Friday, 35 hours per...

  • Chief Executive Officer

    4 weeks ago

    Toronto, Canada Kollross & Company Full time

    Kollross & Company is a small firm that provides CFO consulting expertise needed by technology start-ups and scale-ups to most successfully grow their business. The Company focuses on important strategic, financial and operational imperatives for its clients, and is looking for a Chief Executive Officer to oversee all activities. As the Chief Executive...