Inside Sales Representative

6 months ago

Edmonton, Canada Bluewave Energy Full time

At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America. We power a growing family of locally known brands including Ultramar, **Bluewave Energy**, Pipeline, Chevron, Columbia Fuels, Island Petroleum, and Sparlings Propane.

We recognize that diversity gives us an edge and inclusion propels us forward. We’re also a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster. As such, we welcome talented individuals that have a variety of perspectives, backgrounds, and industry experience who will contribute to the success of our One Parkland team.

**Position Title**:Inside Sales Representative

**Team and Location**:Commercial - Calgary or Edmonton, AB

**Position Summary**:The Inside Sales Representative will be an integral part of the sales team, assisting with customer acquisition and initial contact, along with handling inbound leads and retention inquires. They will be responsible for promoting all of Parkland’s commercial products, inside sales, account administrative and customer support. Works closely with the Commercial outside sales teams, plus additional internal stakeholders as needed. This position will hunt commercial product opportunities, achieve sign-ups, and ensure a smooth transition to our offering for new customers.

**Key Responsibilities**:

- Manage Sales Leads Inbox
- Assist New and Existing customers with Sales related inquiries.
- Set up new accounts.
- Handle pricing requests and adjustments
- Engage customers on opportunities for more business.
- Re-direct large/complex customers to Hunters/KAMs
- Re-direct non-sales related inquiries to CX team
- Proactively seeks out sales leads through data mining, online searches, competitive and industry intelligence and leads from Outside Sales team. Follows up on these leads and qualifies opportunities. Depending on size of opportunity may hand off to commercial outside sales team.
- For qualified opportunities within a pre-determined annual volume range works with customers and internal stakeholders to close sales (i.e. achieve sign up of net new accounts to the commercial business)
- Enters sales leads into SalesForce (Customer Relationship Management software) and updates with progress and provides reports as requested.
- Passes on leads over a pre-determined annual volume range to the Commercial Outside
- Sales team and supports them as needed to qualify opportunities and close sales.

**Qualifications and Skills**:

- A motivated self -starter, with good organizational skills
- Industry experience in Transportation, Oil & Gas, Construction or Agriculture an asset
- Ability to establish effective professional relationships with customers and co-workers.
- Ability to cold call and generate sales opportunities.
- Superior oral and written communication skills
- Strong analytical and time management skills
- Ability to work independently.
- Ability to multi-task under tight deadlines
- Strong computer skills
- Familiarity with CRM systems (Salesforce) and PowerBI
- University degree an asset
- Previous sales experience an asset

**We Offer**:

- Participation in Parkland Pledge, an employee-driven charitable giving program.
- Our Performance-based Annual Incentive Plan, an annual bonus awarding your performance.
- A share in our success through the Employee Share Purchase Plan and 100% company matching.
- A flexible group benefit plan that offers health and dental coverage choices to meet the needs of each unique employee. Inclusive of life and disability insurances, Health Care and Lifestyle Spending options, and a supportive Employee and Family Assistance Program.
- In-house learning and development opportunities, leadership training, international opportunities.
- An employee referral program - earn up to $2000 for your referral.
- Discount Programs and Educational Scholarship Programs for family members.
- A safety focused work environment and ongoing safety training.

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