![Compugen Inc](https://media.trabajo.org/img/noimg.jpg)
End User Support
3 weeks ago
**Job Title**
- End User Support - Short Contract
**Vacancy No**
- VN6771
**Work Location**
- Richmond Hill, ON
**Base Pay Range**
- To be discussed during the recruitment process
**Job Details**
**About Compugen**
Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.
- If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference.**How you’ll make a huge impact here - and in your career**:
- Configuring, testing, distributing, maintaining and troubleshooting desktop/laptop equipment, smartphones, printers, software and peripherals via SCCM.
- Ensuring all asset and inventory records for laptops, desktops, printers and other end user devices are updated accurately in our Service Management tool
- Providing excellent customer service and demonstrating exceptional organizational, interpersonal, oral and written communication skills
- Knowledge in the ITIL Incident, Problem, Request, Asset and Change Management Process is considered an asset.
- Technologies and issues encountered in desktop installation and use.
- Experience troubleshooting VOIP devices such as Cisco, Polycom, Crestron is an asset.
- Knowledge of Mobile Device Management technologies (AirWatch, Microsoft Intune) is an asset.
**Skills and qualifications, you’ll bring**:
- A college or University education within Electronics or Computer Science or in progress of obtaining
- Effective written and verbal communication skills
- Exceptional in person customer service skills
- Ability to effectively prioritize and execute tasks in a high-pressure environment
**Equity Statement**
- Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs_
LI-PP1
- **#ITR
-
End User Support Analyst
1 week ago
Richmond, Canada Graymont Full time**Job Brief**: Graymont is hiring an End User Support Analyst to join our global team of highly skilled technicians to provide prompt remote and on-site technical service on a company-wide level. Canada - Hybrid - Richmond, BC **DUTIES AND RESPONSIBILITIES**: - Configure, deploy, and support desktops, laptops and peripherals including network printers. -...
-
End User Support Analyst
3 weeks ago
Richmond, Canada Graymont Full time**Job Introduction**: Canada - Hybrid - Richmond, BC **Salary: $65,000 - 75,000 depending on experience** **DUTIES AND RESPONSIBILITIES**: - Configure, deploy, and support desktops, laptops and peripherals including network printers. - Provide end-user support with a multitude of different software. - Investigate, prioritize, diagnose, document and...
-
Analyst, End-user Computing
2 weeks ago
Richmond Hill, Ontario, Canada Apotex Inc. Full timeAbout Apotex Inc.Job Summary:The role of the End User Computing Analyst is to provide second & third level support to our corporate end user for Corporate computing devices, virtual desktop infrastructure and other IT services as required. The End User Computing Analyst is responsible to provide technical support following standards and guidelines to...
-
User Support Technician
3 weeks ago
Richmond Hill, Canada THE NORTHGATE TRADING INC. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...
-
User Support Technician
4 weeks ago
Richmond Hill, Canada THE NORTHGATE TRADING INC. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
-
User Support Technician
2 weeks ago
Richmond Hill, Ontario, Canada Fintelics Technology Inc Full timeEducation: Master's degree Experience: 5 years or moreTasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified...
-
user support technician
4 weeks ago
Richmond Hill, Canada THE NORTHGATE TRADING INC. Full timeEducation: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...
-
user support technician
4 weeks ago
Richmond Hill, Canada Schindler Consulting Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
-
user support technician
2 months ago
Richmond Hill, Canada THE NORTHGATE TRADING INC. Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
-
User Support Technician
2 weeks ago
Richmond Hill, Ontario, Canada MALISON CONTRACTING INC. SOUS-TRAITANCE MALISON INC. Full timeEducation: Bachelor's degree Experience: 2 years to less than 3 years- or equivalent experienceTasks: Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain...
-
User Support Technician
4 days ago
Richmond, Canada Innovation Networks Inc Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
-
User Support Technician
4 days ago
Richmond, Canada Innovation Networks Inc Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
-
User Support Technician
1 week ago
Richmond, Canada PIONEER SECURITY & COMMUNICATIONS LTD Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
-
user support technician
2 weeks ago
Richmond, British Columbia, Canada PIONEER SECURITY & COMMUNICATIONS LTD Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...
-
user support technician
3 weeks ago
Richmond, Canada PIONEER SECURITY & COMMUNICATIONS LTD Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...
-
User Support Technician
2 weeks ago
Richmond, Canada Esikidz Enterprises Inc. Full timeEducation: College/CEGEP - Experience: Experience an asset - Computer programming/programmer, general - Computer science - or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - General office - Office building **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to...
-
User Support Technician
3 weeks ago
Richmond, Canada PressReader Inc. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 to less than 7 months **Work setting**: - Office building **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user...
-
user support technician
4 weeks ago
Richmond, Canada PIONEER SECURITY & COMMUNICATIONS LTD Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...
-
user support technician
4 weeks ago
Richmond, Canada Allthing Supply Chain Management Ltd. Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
-
user support technician
2 months ago
Richmond, Canada Allthing Supply Chain Management Ltd. Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...