Credit Representative

4 days ago

St Thomas, Canada MCDOUGALL ENERGY INC Full time

**ABOUT THE COMPANY**

McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with opportunities to make a meaningful impact on our business and their careers. Join us and help us continue a tradition of meeting the needs of our customers and our communities and connecting them to the energy solutions of today and tomorrow.

**ABOUT THE OPPORTUNITY**:
McDougall Energy is looking to fill a **Credit Representative **position in our head office, located in **Sault Ste. Marie**. This position is responsible for:

- Review Accounts Receivable aging list and credit warning reports in assigned portfolio of accounts.
- Identify and investigate all past due accounts, budgets, and Non-Sufficient Funds.
- Complete risk analysis for customers with past due accounts.
- Respond to customer inquiries and resolve concerns in a timely, efficient manner resulting in achievement of first call resolution targets.
- Participate in the management of incoming calls.
- Participate and facilitate the management of residential budgets payments.

**ABOUT YOU**:

- Minimum 3 years’ experience working in Credit or Accounts Receivable environment
- Excellent time management and organizational skills, including the ability to effectively prioritize a significant workload
- Ability to handle large volumes of data with attention to detail and high level of accuracy
- Excellent communication, interpersonal and negotiation skills, including the ability to handle sensitive communications
- Excellent analytical and problem-solving skills
- Strong computer proficiency; intermediate knowledge of Microsoft Office Suite; Excel, Word
- Ability to work independently and in a team environment
- Experience working with an ERP system an asset

**WHAT WE OFFER**:
We provide career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.
- Competitive Compensation
- 3 weeks paid vacation
- Company paid Health & Dental Benefits
- Employer matched RRSP
- Life and disability insurance
- Employee and Family Assistance Program (EFAP)

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest.

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