Operations Processing Representative

5 months ago

St Catharines, Canada Meridian Credit Union Full time

**Why Meridian?**

At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.

Find our story here**:About Meridian**

**Is this role right for you? In this role, you will**:
The Operations Representative is responsible for maintaining high standards of Member service, contributing to quality control and operational efficiency within Operations that contribute to a positive Member experience. The incumbent must be responsive to partner/member needs, have a collaborative attitude and have a proactive nature.
- Ability to work independently, take initiative, prioritize work and be flexible
- Excellent organizational skills, problem solving & time management ability, and a commitment to a high degree of accuracy.
- Strong ability to learn all aspects of Operations for example investments, loans, lines of credit, mortgages, electronic channels, and clearing. How

**How You’ll Succeed**
- Create a consistent and positive experience for our partners and ultimately our members through completion of work being sent from the Retail team for Investments, Lending and Mortgages Processing
- Verify documentation for accuracy and completeness
- Appropriately escalate issues, situations, or problems as they arise to the Operations Processing Assistant Managers
- Work to continuously look for ways to do things better, as well as update internal procedures as processes change and/or improve

**Join us Our team works in a hybrid, in office environment at 75 Corporate Park Drive, St. Catharines.**
- Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us._

**What's in it for you?**
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
- You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
- Hybrid work arrangements with in-person office time to collaborate, innovate and form relationships with your colleagues
- This isn't your typical "corporate" job. We work hard and we have fun.

**Our Story**:
**Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharine’s, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.**:
**Our Commitment to You**:
Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Thank you for your interest in Meridian Credit Union.

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