Scheduling Coordinator

7 months ago

Port Coquitlam, Canada Community Fire Prevention Ltd Full time

Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd (an Onyx-Fire Family Company), is the place for you

**WHO ARE WE?**

Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada. Onyx-Fire has provided 34 years of fire prevention services to a diverse range of valued clients. Our Western Canada division is rapidly expanding with the assembly of some of the best fire protection talent in BC (Community Fire Prevention, Pacific Coast Fire, and Vanco Fire Protection).

Community Fire Prevention Ltd (an Onyx-Fire Family Company) is a modern company with old-fashioned values. We pride ourselves on being (and remaining) a trusted leader within the local Fire Prevention industry. In addition to maintaining safe communities, our teams core focus is to provide 'next-level' service through innovative solutions and meaningful connections. To achieve this, we rely heavily on our core values:
**_ People First, Wow Every Customer, Everything is Possible and Own it_**

Interested in learning more about our team? Check out our Instagram page

**THE OPPORTUNITY**:
We are seeking outgoing individuals with a passion for providing excellent customer service to join Onyx-Fire BC as a full-time _Scheduling Coordinator_ As a Scheduling Coordinator you will liaise between Field Technicians and clients by coordinating the scheduling of our services. Scheduling Coordinators multi-task between managing the schedules of our Field Technicians and collaborating with internal teams to ensure scheduled jobs are set up for success. This position offers an exciting opportunity to contribute to the growth and success of our organization while working in a dynamic and collaborative environment.
- Objectives & Responsibilities of the Scheduling Coordinator:_
- Communicate with clients regarding the scheduling of their inspections, repairs, and services. Including creating and sending test notices, retrieving any relevant information such as access codes, special requests etc.
- Ensure all scheduled services are confirmed and scheduled appropriately (ie. Technicians with required stamps, technical level, and certification are assigned to the work order).
- Ensure all technicians are fully scheduled in most efficient/effective manner.
- Coordinate with Warehouse Team for parts required for each work order.
- Liaise with third-party contractors as required; ensuring all necessary parties are on site for successful completion of work scope.
- Providing technicians with required documentation (past inspection reports etc.) to complete scope of work.
- Communicating and coordinating with Technicians regarding key information for their schedule (eg. Check in time, special requests, etc.)
- Collaborate with Service Team (The Board) regularly regarding re-scheduling incomplete work orders.
- Work with Account Managers to ensure customers' needs regarding scheduling are being met.
- Follow department guidelines and metrics as advised to achieve company strategic goals.
- Adhere to and promote the companies core values, processes, policies and Occupational Health and Safety protocols.
- Additional coordination and administrative duties as they may arise.

**OUR IDEAL CANDIDATE**:
You are an enthusiastic and optimistic individual seeking a career full of growth and believe in our core values; you put people first and strongly believe in creating connection and empowering others. You’re comfortable working in fast paced environments both independently and as part of a team. The successful applicant will contribute to a respectful, flexible, and upbeat team environment that values diversity and inclusion for all.
- Previous experience as a Dispatcher, Scheduler, or similar role.
- Excellent customer service skills.
- Ability to think critically with a customer centric focus to problem solving and task prioritization.
- Computer literate; confident utilizing various software systems.
- Strong attention to detail, strategic thinking, and analytical skills.
- Experience in or general/technical knowledge of the Fire Prevention Industry is considered an asset.
- Excellent time management and task prioritization skills; ability to manage various high priority tasks while planning for and meeting deadlines as needed.
- Resourceful nature and ability to think critically; able to proactively problem-solve and provide customer centric focused solutions.

**WHAT’S IN IT FOR YOU?**
- Competitive Salary with incentive structures.
- On the job training and opportunity for company paid education.
- Career growth and advancement opportunities.
- A supportive and energetic work environment / family friendly culture.
- Company social events (BBQ's, sporting events, holiday parties etc.)
- Benefits Package that includes extended medical, dental, life and AD&D, EAP, disability, and vision care afte

  • Scheduling Coordinator

    7 months ago

    Port Coquitlam, Canada Community Fire Prevention Ltd Full time

    Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd (an Onyx-Fire Family Company), is the place for you! **WHO ARE WE?** Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada....

  • Scheduling Coordinator

    6 months ago

    Port Coquitlam, Canada Community Fire Prevention Ltd Full time

    Salary: Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd (an Onyx-Fire Family Company), is the place for you! **WHO ARE WE?** Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western...

  • Scheduling and Operations Coordinator

    3 weeks ago

    Coquitlam, British Columbia, Canada BBSpro Services Inc. Full time

    About BBSpro Services Inc., a leading provider of solutions to the hospitality industry.We offer an integrated end-to-end solution with extended business hours to our Independent and Regional Food & Beverage Operator clients.BBSPro is Western Canada's premier beverage line, and ware wash service provider. We strive to help the Food Service Community serve...

  • Scheduling Coordinator/customer Service

    6 months ago

    Coquitlam, Canada Wholesale Blind Factory Full time

    Our company is seeking a highly organized and professional Appointment Coordinator/Customer Service Rep. This position requires a person with strong telephone and excellent communications skills, very organized and is highly motivated in customer satisfaction. We are looking for a passionate and dedicated person to provide outstanding support for our...

  • Inside Sales

    6 months ago

    Port Coquitlam, Canada Superior Signs Full time

    **Inside sales & Install Scheduler** We are looking for a high-energy, team player to join our team as an Installation scheduler and inside sales person,The sales portion of the job will be to develop new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. The scheduling portion of the job will be...

  • Scheduler

    2 months ago

    Coquitlam, Canada Dufferin Care Centre Full time

    **About Us** At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that...

  • Medical Imaging Scheduling Coordinator

    1 week ago

    Coquitlam, British Columbia, Canada Fraser Health Authority Full time

    Are you passionate about delivering exceptional patient care in a dynamic and fast-paced environment? We are seeking a highly organized and detail-oriented Medical Imaging Scheduling Coordinator to join our team at Fraser Health Authority.Company OverviewFraser Health is the heart of healthcare for over 2 million people in Metro Vancouver and the Fraser...

  • Scheduler

    8 months ago

    Port Alberni, Canada Paper Excellence Full time

    Catalyst Port Alberni has an immediate opening for an Operations Crew Scheduler. As an integral administrative member of the Paper and Materials Handling Operations, the Operations Crew Scheduler is accountable for effectively scheduling of operational employees to meet the mill’s needs. The key accountabilities of this role are: - Schedule based on...

  • Coordinator, Home Support Scheduling

    6 months ago

    Port Moody, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $33.66 - $48.38 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...

  • Scheduling Operations Manager

    3 weeks ago

    Coquitlam, British Columbia, Canada BBSpro Services Inc. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Scheduling Operations Manager to join our team at BBSpro Services Inc. In this role, you will be responsible for coordinating daily schedules and dispatching service technicians across BC and AB to optimize productivity and minimize downtime.The ideal candidate will have a minimum of 2 years...

  • Scheduler

    6 months ago

    Port Moody, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $28.01 - $29.64 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...

  • Project Coordinator

    6 months ago

    Port Coquitlam, Canada QMC Metering Solutions Full time

    QMC Metering Solutions supplies and integrates several meter technologies to effectively monitor the consumption of electricity, water, gas and thermal energy consumption of commercial and residential properties. We have offices in Coquitlam, Calgary, and Toronto and have a support and distribution network across the country including Edmonton and...

  • Field Service Coordinator

    7 months ago

    Port Coquitlam, Canada enCompass Solutions Group Full time

    **About us** We are professional, agile and innovative. Our work environment includes: - Wellness programs - Work-from-home days - Growth opportunities **Who We Are** enCompass Solutions Group is a leader in industrial automation solutions and a premier provider of controls and automation engineering, network design, and electrical installation...

  • Hospitality Leader

    2 weeks ago

    Port Coquitlam, Canada Hawthorne Seniors' Care Community Full time

    **Position Overview** In keeping with the philosophy, objectives, policies and procedures of Hawthorne Seniors Care Community, provides service to Assisted Living and Adult Day Program tenants/clients and assistance to other team members to achieve desired quality of life outcomes for tenants/clients. Offers leadership and guidance to designated staff...

  • Production Coordinator

    6 months ago

    Port Coquitlam, Canada Upper Canada Specialty Hardware Full time

    Upper Canada Specialty Hardware Limited (UCSH) was founded in 1987. Our main goal is to provide quality service and innovation ideas for owners, architects, developers and contractors. Over the years, UCSH has evolved into a family of companies that includes a commercial division, a residential division, a security division and installation services. Our...

  • Project Coordinator

    3 weeks ago

    Port Coquitlam, Canada CIMS Limited Full time

    **Project Coordinator** CIMS Limited Partnership is seeking a Project Coordinator to join our dynamic team, responsible for providing essential support in proposal submissions and project coordination. Reporting to the Director of Project Services and Regional Operations Vice President, you will play a pivotal role in assisting with all stages of project...

  • Project Coordinator

    3 weeks ago

    Port Coquitlam, Canada CIMS Limited Full time

    **Project Coordinator - Mechanical & Heavy Industrial Focus** CIMS Limited Partnership is seeking a Project Coordinator with expertise in mechanical and heavy industrial settings, such as oil & gas refineries, pulp and paper facilities, and related industries. You will provide critical support in project coordination and proposal development, ensuring...

  • Program Coordinator

    2 weeks ago

    Port Coquitlam, Canada Tri-City Transitions Society Full time

    **Position: Program Coordinator 1- Temporary-One Year position** **Hours per week**:21 hours per week **Grid Level 12** **Step: 1** **Wage Range**:$29.17-33.49 **Department**:Operations/Administration **Location**:Transition House or Main office **Reports to**:Program Manager **Posting date**: _December 9, 2024 _ **Closing Date**:until...

  • Coordinator

    6 months ago

    Port Coquitlam, Canada High Mark Plumbing Heating Cooling Drainage Electrical and Home Repairs Full time

    The Coordinator is responsible for the coordination of the day-to-day operations of the Industrial Division.. This role will report to the Service Manager and will work closely with our clients to ensure that all aspects of their event are delivered in a professional manner. Work hours Monday to Friday 8-4:30 **Qualifications**: - High school diploma or...

  • Project Coordinator

    6 months ago

    Port Coquitlam, Canada Real Time Networks Inc Full time

    **Project Coordinator** **Employment Type**:Permanent. Full-time [5 days per week] **Location**:Port Coquitlam, BC. Hybrid work option available **Anticipated Start Date**:Immediately **Salary Range**:$60,000-$70,000 **About Real Time Networks** Looking to start your career with an exciting, growing company? Real Time Networks Inc is a Vancouver, B.C....