Customer Experience Specialist
3 weeks ago
**Job Summary**
**Responsibilities**
- Assisting customers during and after vehicle purchase
- Helping the sales team with day to day operations
- Maintain accurate records of customer interactions through data entry and documentation.
- Demonstrate excellent phone etiquette while communicating effectively with customers.
- Collaborate with team members to improve processes and enhance the overall customer experience.
**Skills**
- Strong customer service orientation with the ability to empathize with customers.
- Excellent communication skills, both verbal and written, ensuring clarity in all interactions.
- Familiarity with sales techniques and strategies that enhance customer engagement.
- Strong problem-solving skills to address customer concerns promptly.
Join us as we strive to create memorable experiences for our customers
Pay: $3,500.00 per month
Additional pay:
- Bonus pay
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service/sales: 1 year (preferred)
Work Location: In person
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