Event Ambassador

3 months ago

Calgary, Canada Platform Calgary Full time

**Event Ambassador (Part-Time)**

**Platform Calgary**

**Wage - $20/hour**

Are you drawn to Calgary’s thriving tech sector and looking to build a meaningful career that allows you to have an impact in your community? Does the prospect of city-building work excite you? If you thrive in a collaborative environment and enjoy putting your own innovative spin on things, then we think this is what you were meant to do as Platform Calgary’s newest **Event Ambassador.**

Reporting to the Lead, Events, Event Ambassadors are responsible for setting up the various venue spaces at the Innovation Centre for Platform initiated and third-party client events. The primary role of the Event Ambassador is to liaise directly with clients on the day of their event to ensure the event’s success. Event staff will be expected to represent Platform Calgary at hackathons, summits, networking receptions, meetings and more. _Applicants for this position must be available to work during the day, evenings and weekends._

**What will you do?**
- Set-up and take down a changing roster of events at the Innovation Centre
- Provide a high level of customer service to the client and their service providers
- Work with Platform Calgary Hosts, volunteers and third-party suppliers to successfully prepare, execute and conclude events at the Innovation Centre
- Liaise with the client to perfect the details of the event during set-up, execution, and strike
- Ensure the comfort of visitors, service providers, staff and volunteers
- Liaise with Platform Calgary Security and cleaning staff as required
- Provide good stewardship of the Innovation Centre venue spaces, resources, and equipment
- Represent Platform Calgary, communicate our mission and vision and be up to date on key messages
- Ensure at all times that all clients and visitors leave having had a positive experience of Platform Calgary
- Complete other duties as assigned
- Be a strong leader with exceptional customer service, interpersonal and problem-solving skills
- Ability to think on the fly, be proactive and provide feedback to improve the guest experience and internal processes
- Be willing to and able to work flexible part-time schedules, including day time shifts, evenings and weekends
- Be enthusiastic and self-motivated, able to work independently and be quick to take initiative
- Have strong communication skills and be able to think and act quickly
- Understand that being an ultimate host to our clients, both internal and external, and their needs is paramount
- Proactive problem-solving and analysis
- Have strong organizational skills with attention to detail and accuracy; able to multitask and manage time wisely

**Who you are**:

- You are excellent in event/project management in a fast paced environment
- Have a client first and ultimate host mindset; proactively understanding clients unique needs and enthusiastically offering guidance and support
- Represent the Platform brand and the Platform Innovation Centre

**Additional Notes**:

- Must have the ability to move furniture (predominantly on wheels) and set/reset rooms to specific layouts including light lifting
- Be able to stand for up to 8 hours
- Familiarity with audio visual equipment is an asset

**During the interview process, we will be looking for**:

- A high level of professionalism and ability to connect with others to build positive relationships and be a true collaborator.
- Strong emotional intelligence, a high level of empathy and active listening skills.
- Forward thinking - you can anticipate and act on the needs and requests of multiple collaborators/contributors.
- Initiative - proactively create and follow through on new ideas and strategies.

We are fostering a culture of belonging that is diverse and inclusive. This begins with an equitable and accessible hiring process.

**About Platform Calgary**

**Job Type**: Part-time

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