Customer Service Representative

7 months ago


Calgary, Canada Enterprise Mobility Full time

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. This role is available as full time.

**Opening available at the following branch location**:

- **2000 AIRPORT RD NE CALGARY, AB T2E 6W5.**

**This is a temporary full time position with a 4 month contract beginning in May that pays $18.75 / hour**

Schedule:

- Thursday-Monday: 3:30pm-12:00am

**Responsibilities**:
- Take incoming calls
- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors- Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone- Meet and greet customers in a friendly and timely manner- Provide directions and general assistance- Assist to assess condition of rental upon return- Process returns, check-ins and exit kiosk transactions- Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed- Understand and communicate rental terms and conditions, vehicle features and other services- May sell optional protection products, upgrades, fuel options and other additional equipment- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance- Clean vehicle interior and exterior by hand or by operating washing equipment when needed- Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing- Perform miscellaneous and backup duties job-related duties as assigned
- Equal Opportunity Employer/Disability/Veterans_

**Qualifications**:

- Must be at least 18 years of age.
- High school diploma or above required; some college preferred
- Must have at least 1 year prior customer service, retail, or administrative support experience
- Must have a valid Alberta Class 5 drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years- Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
- Apart from religious observation, must be able to work the following schedule(s): Thursday-Monday: 3:30pm-12:00am



  • Calgary, Canada Rough Ashlar Management Full time

    Rough Ashlar Management is a telecommunication-based consulting sales and marketing firm. We help our client's popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Customer Service Representative to assist with our...


  • Calgary, Canada Fix Auto Full time

    Fix Auto is looking for a Customer Service Representative! If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a Customer Service Representative, you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a Customer...


  • Calgary, Canada Magnus Healthcare Solutions Full time

    If you’re looking for a career that will train and develop your natural skills, empowering you to generate a six-figure income, you’ve found it! Our client is looking for a Customer Service Representative and their goal is to expand your skills, develop your leadership and provide a workplace where you can express yourself and build an amazing...


  • Calgary, Canada Same Day Movers LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...


  • Calgary, Canada Fix Auto Full time

    **Fix Auto** is looking for a **Customer Service Representative!** If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a **Customer Service Representative,** you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a...


  • Calgary, Canada Action Furnace Full time

    We are hiring experienced Customer Service Representatives in Calgary, Alberta! Action Furnace is a residential HVAC company located in Alberta. Our focus is to continuously provide our customers with an exceptional experience pillared by integrity, teamwork, learning, teaching, and embracing change. We provide above average compensation, an amazing...


  • Calgary, Alberta, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in Calgary is looking for a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch customer service, handling customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...


  • Calgary, Canada Service Experts Canada Full time

    Overview: **Customer Service Specialist** **Reports To**:General Manager and/or Office Manager **Status**: Full-time, Regular **Category**: Customer Service **Location Name**: A1 Chesney **Location Address**: Calgary, AB **Join the team of experts and realize your true potential!** **Why You Should Join the Service Experts Team?** Our team consists...


  • Calgary, Canada Business Management Firm Full time

    We partner with small to medium-size brands and transform their communication and outreach methods with desirable target markets to increase their visibility, market share and revenue. Our dynamic and success-driven team is actively looking to onboard a Customer Service Representative to act as a trusted advisor on behalf of our clientele, ensuring ultimate...


  • Calgary, Canada Southland Transportation Full time

    **Customer Service Representative - On-Demand Transit** SOUTHLAND Transportation is seeking dedicated Customer Service Representatives to join our team! Customer Service Representatives provide the highest quality care of our customers and communication to our drivers and other members of the team. Full-time positions available; weekend availability...


  • Calgary, Canada Kuehne+Nagel Full time

    Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Calgary is branch is looking for a contract Customer Service Representative to join our Contract Logistics team. ** Your Role **:The Customer Service...


  • Calgary, Canada AutoCanada Inc. Full time

    **C**ustomer Service Representative** **Courtesy Collision - AutoCanada Collision Centres** **Location, On-Site** **Schedule**:Monday to Friday, 8 am - 5 pm **Courtesy Collision Centre** is looking for a **Customer Service Representative** located in **Calgary**. We are a growing team with opportunities for career advancement. **Benefits**: -...


  • Calgary, Canada U-Haul Full time

    **Customer Service Representative**: Need to be available on weekends. Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...


  • Calgary, Canada Cascades Full time

    **Welcome home!** At Cascades, **Sustainable Development** means** Respecting the True Nature** of our 10,000 talents. We put you first: - Flex and connected mode (telecommuting, flexible schedule) - Profit sharing plan - Telemedicine, Group insurance and pension plan with company contributions - Accessible gym space or annual flexible reimbursement...


  • Calgary, Canada Frankensolar Americas Inc. Full time

    '''Duties''' We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. **Responsibilities**: - Assisting customers with product information, pricing, and availability -...


  • Calgary, Canada GardaWorld Full time

    **Join our team!**: **What's in it for you?**: - We offer competitive wages starting at $22/hr & comprehensive health benefits - We can guarantee 40 hours/week - Opportunities to grow alongside GardaWorld. - Corporate Discounts **What does a Customer Service Representative in Calgary do?**: - Greet customers and assist with directions, inquiries, and...


  • Calgary, Canada Brenntag Full time

    **CUSTOMER SERVICE REPRESENTATIVE**: Our team in **Calgary** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: The Customer Service Representative is responsible to provide outstanding customer service to our internal and external customers. The Customer Service Representative will support in driving...


  • Calgary, Canada Atlas Pizza & Sports Bar Full time

    Atlas Pizza is a beloved local pizzeria known for our delicious, high-quality pizzas and exceptional customer service. We are currently seeking a dynamic and personable Customer Service Representative to join our team. If you are enthusiastic, enjoy engaging with customers, and have a passion for food, we’d love to hear from you! As a Customer Service...


  • Calgary, Canada Southland Transportation Full time

    **Customer Service Representative - On-Demand Transit** SOUTHLAND Transportation is seeking dedicated Customer Service Representatives to join our team! Customer Service Representatives provide the highest quality care of our customers and communication to our drivers and other members of the team. **This is a part-time position working 3 days per week...


  • Calgary, Canada AMETEK, Inc. Full time

    **Location**:Calgary, AB, CA, T1Y 7H9**Business Unit**:E&PI**Posting Date**:Nov 1, 2024- AMETEK Inc. is a world leader in electronic gauges and electromechanical devices. The AMETEK Group employs more than 17,000 people at nearly 150 locations and has a global network of sales, service and support locations in the United States and 30 other countries...