Parking Enforcement Officer

6 months ago

Edmonton, Canada Indigo Park Canada Inc Full time

Indigo Park is looking for a customer oriented individual to join our team as a Parking Enforcement Officer. This position is responsible to patrol an assigned area to ensure public compliance with existing parking ordinance while maintaining a high level of professionalism.

**Schedule**
- Tuesday to Friday from 9:00 am to 1:00 pm and Saturdays from 3:00 pm to 11:30 pm. (24 hours a week)

**Why Join Indigo?**
- Growth in a dynamic and supportive team
- Employee Referral Bonuses
- Sites easily accessible by public transit

**What Would You Be Doing?**
- Patrol properties to maintain safety
- Maintain close communication with dispatch using two-way radio or cell phone
- Relay information about incidents or emergencies to appropriate personnel
- Write warnings and citations for illegally parked vehicles
- Identify vehicles in violation of parking codes
- Observe and report hazardous conditions such as missing traffic signs or street markings
- Observe and report suspicious objects or vehicles
- Monitor environmental conditions to detect possible hazards (ice, etc.)
- Use hand-held device to enter and retrieve vehicle information
- Investigate and answer complaints regarding contested parking citations
- Prepare and maintain operational records ie: activity logs and contested citations
- Collect coins from parking meters
- Maintain assigned equipment
- Perform simple vehicle maintenance, such as checking oil and report mechanical problems to Supervisor
- Other duties as assigned

**What Are the Working Conditions?**
- Must be able to work outdoors in all weather conditions and frequent exposure to all temperature conditions
- Frequent bending, stretching, kneeling, and twisting
- Lifting up to 20 lbs. may be required

**What Are We Looking For?**
- Minimum 2-3 years customer service experience
- Strong communication and interpersonal skills
- Demonstrated problem solving skills
- Able to maintain a professional demeanor in all situations
- Able to work well in a team oriented environment
- Able to work independently with mínimal supervision
- Able to work under pressure in a fast-paced environment
- Strong attention to detail and good observational skills
- Takes pride in maintaining a high standard of quality service
- Accurate data entry skills
- Valid Alberta drivers license and clean abstract
- Basic computer skills
- Able to pass a criminal record check

Indigo Park is an industry leader and the most respected brand in parking and individual mobility, providing cutting-edge technology and innovation every step of the way. Our success comes from providing tailor-made, innovative solutions, first class customer service experience, continual evolution and an advanced vision of parking facilities. Active in 10 countries and with more than 2,000 employees in Canada, we are present in airports, hospitals, hotels, clinics, school boards and more Indigo believes that its strength lies primarily with its employees and is committed to sharing its success and promoting team spirit with them.
- The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in the relationship to the materials or processes process._

IPC2

**Job Type**: Permanent

Pay: $18.00 per hour

Expected hours: 24 per week

Schedule:

- Day shift
- Evening shift

Application question(s):

- Are you able to work Tuesday to Friday from 9:00 am to 1:00 pm and Saturdays form 3:00 pm to 11:30 pm?

Licence/Certification:

- Class 5 Licence (required)

Work Location: In person

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