Digital Product Manager, Employee Experience

4 weeks ago

Remote, Canada World Vision Canada Full time

Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world: Life in all its fullness for every child.

You will experience Christian faith in action helping to make real and lasting change in the lives of the world’s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good:
For Children. For Change. For Life.

**Position**: Digital Product Manager, Employee Experience

**Reports to**: Group Product Manager

**Position Term**: Full Time Permanent

**Primary Location**: Mississauga, Ontario, Canada

**Workplace Type**: Remote (within Canada)

Working At World Vision
Collaboration and performance at World Vision is both a mindset and an approach. At World Vision, we’re people and outcome focused. People can achieve their best when they have flexibility in how and when they work. Most of our workforce is designated remote but once it is safe to do so, we will transition to our hybrid model. This model allows for virtual early or later starts, as well as on-site meetings.

At the World Vision Canada, we are making the world better. Want to join us?
Do you care deeply about leveraging digital technology ethically to do purposeful work that makes lasting difference in the lives of our supporters and world’s most vulnerable children and communities? We are on a mission to create a supporter-centric digital eco-system that is compelling, intuitive, and inspires Canadians to join doing more for more children.
If this resonates with you, then it’s time to join World Vision Canada (WVC) as our Digital Product Manager. Reporting into the Group Product Manager, the Senior Digital Product Manager you will balance the intersection between business and technology throughout the product lifecycle.
As we accelerate our Agile transformation across the organization, the Digital Product Manager will be a key coach and change agent to evolve our product management discipline. S/He, with the Group Product Manager, will lead the digital product decisions in the best interests of our supporters and organization. They will execute the digital strategy, roadmaps, and feature definition by analyzing the market and competitive conditions. The Digital Product Manager should be skilled in all phases of product management lifecycle.

Why consider us?
- World Vision Canada has consistently been awarded Canada’s and the GTA’s top employers. Other awards granted are for financial transparency, marketing, customer service and for the work we do in the field.
- We are Canada’s largest development, relief and advocacy non-profit.
- Competitive total rewards package.
- You get extra time off. We close for an additional day on long weekends, 6 times a year. You can get up to six weeks’ vacation, plus paid sick days, personal days & wellness days.
- Flexible work schedules, allowing you to prioritize yourself, your family and your work.
- Work from home opportunities.
- Opportunities to work with cutting edge technology.
- Opportunities for continued learning and professional development.
- Opportunities to become a member of our Employee Resource Groups.
- A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected.
- A supportive management team committed to upholding the highest standards of diversity and inclusivity.

Team Leadership & Management
- Establish meaningful team OKRs with Product Teams for alignment and execution.
- Define key metrics to measure Feature (team-level) success or failure. Ensure measurement is done on every Feature, making confident go/no-go decisions based on the results; monitoring key metrics, health data on a daily basis.
- Effective and regular coaching and support to develop direct reports, i.e. Digital Product Managers, Product Owners and their teams.
- Model open communication and safety - regularly provides organizational/divisional updates to team and invites feedback and challenges.

Duties and responsibilities
- Practices design-thinking to deeply understand the needs, motivations, and expectations of WVC employee experience segments to inform the strategy and priorities to develop and deliver digitally enabled employee experience that are value oriented, feature rich, highly integrated, and frictionless.
- Sets and champions the vision and strategy for the digital product portfolio. Owns the digital product roadmap and prioritizes building what matters most to achieve the strategic goals with a focus on innovation and exploration of minimum viable product concepts to advance the product vision.
- Defines key metrics to measure feature success or failure. Ensure measurement is done on every feature, making confident go/no-go decisions based on the results; Monitoring key metrics, health data on a daily

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