Enrolment Services Specialist

2 weeks ago

Regina, Canada University of Regina Full time

Faculty/Department UR International Unit UR International Employee Group CUPE 5791 Collective Agreement Consideration Open with preference given to CUPE 5791 members(NON-RESEARCH). CUPE 5791 Job Family Operational Services Category Staff Number of Vacancies 2 Position Summary
- Evaluating and making final decisions to determine the acceptance or rejection of applicants; advises those not yet admissible on how to gain admission;
- Ensuring approved policies related to admissions are adhered to;
- Acting as a key resource on international admission policies and procedures;
- Assessing transcripts to determine authenticity; ensuring fraudulent credentials are not accepted;
- Developing and sustaining relationships with potential students, their families, other institutions and agents as it pertains to the functions of our offices; coordinating admissions efforts with the faculties and colleges;
- Using University database reports to produce, verify and cleanup student data;
- Setting up and streamlining the department filing system;
- Maintaining an ever-changing, in-depth knowledge and understanding of international admission policies and procedures to impart accurate information; disseminating admission, re-admission and transfer information through various modes of communications; drafts unique correspondence for both internal and external clients;
- Making recommendations to improve admissions processes;
- Assisting in the training and supervision of student assistants; assisting in the training of new employees in the area of international admissions;
- Performs other related duties as assigned including assisting with student recruitment as required.

Position Requirements
- Grade 12 supplemented by the successful completion of a recognized business course combined with a minimum of five years related experience. A suitable combination of education and experience may be considered;
- Knowledge of the University community and academic programs;
- Knowledge and experience in the University’s international admission policies and procedures;
- Ability to analyze complex problems and develop logical solutions;
- Ability to work as part of a team, including strong communication skills and the ability to build relationships with domestic and international students, the general public, and co-workers;
- Ability to make effective administrative/procedural decisions and recommendations based on sound judgement;
- Ability to maintain confidentiality of records and information;
- Demonstrated ability to create, compose, and edit written materials and incorporate these into the various multimedia technologies used in the office;
- Demonstrated ability to organize multiple tasks, while maintaining accuracy and attention to detail;
- Organizational skills
- able to multi-task and work in a fast paced environment. Will be interrupted continuously throughout the day with student inquiries;
- Demonstrated extensive knowledge and proficiency in the operation of complex databases such as BANNER student module;
- Excellent skill in the use of Word and Excel;
- Ability to speak additional languages is an asset;
- Excellent time management and organizational skills are required;
- Excellent intercultural communication skills; cultural knowledge and sensitivity to provide personalized services and build relationship with University stakeholders.

Physical Demands Pay Grade CUPE Phase 5 Salary Range $52,561.60 - $70,961.80 Annually Status Term Work Hours

Monday to Friday, 8:15am-4:30pm (with occasional work required outside normal working hours, and various hours when traveling).

Duration (if Term/Temporary) One-year term (with the possibility of extension and/or becoming permanent) Full-Time/Part-Time Full Time Preference Posting Target Posting

Additional Information

**Contact Information**

**Job Open Date**
- 06/09/2023**Job Close Date**
- 06/15/2023**Open Until Filled**

**Special Application Instructions**
- Applicants must submit a cover letter and an updated resume that clearly states how they meet the posted qualifications.**Diversity Statement**Competition Number**
- 20230526A/S

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