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Enrolment Services Specialist

4 months ago

Regina, Canada University of Regina Full time

Position Summary

Are you ready to be the dynamic force behind undergraduate admissions?

As the Enrolment Services Specialist, you’ll be the go-to for undergraduate admissions, student awards, and financial aid initiatives. Reporting to the Coordinator, Student Awards and Financial Aid, you’ll embark on an exciting journey, guiding students through the enrolment services process and shaping their educational futures."

What You’ll Do: Assessing applications and determining admissibility of all undergraduate applicants to the University of Regina (including the research and conversions required); Evaluating and determining the acceptance or rejection of applicants; advise those not yet admissible on how to gain admission; Assessing transcripts to determine authenticity and ensure fraudulent credentials are not accepted, enters transcript information in Banner and indexes transcripts on UR Docs; Maintaining and updating the various automated systems such as the letter generation module, the Banner data push jobs, and the mass emailing system; Processing undergraduate admissions, re-admissions and transfers in Banner; Scanning, uploading, matching various pieces of applications and tracking files as they move through admissions workflows in UR Docs; Evaluating and correcting application data in Banner, and determines and writes correspondence requesting additional documents required for processing; Verifying student enrolment and eligibility for awards purposes; Paying out awards, processing awards applications and data clean-up in Banner and the Student Awards Management System (SAMS); Updating internal awards files to ensure information relating to recipients, terms of reference, and processes are current and accurate; Assisting with preparing materials for scholarship selection committees, including running reports, data clean up and verifying eligibility; Processing student government assistance at both the provincial and federal level and the US Direct Loans program; Maintaining detailed levels of knowledge of the policies and procedures for administering student government assistance programs; Ensuring students meet requirements of government assistance programs and submits enrolment and registration changes to the appropriate government; Providing guidance to students regarding student government assistance appeals; Making suggestions for improvement of enrolment services processes; Maintaining an ever-changing, in-depth knowledge and understanding of enrolment policies and procedures and uses this knowledge to impart accurate information; disseminates information through various modes of communications; drafts unique correspondence for both internal and external clients; Acting as a key resource on enrolment services policies and procedures; assists and supports the University community in the interpretation and implementation of enrolment services policies and procedures; Developing and sustains relationships with potential students, students, their families, outside institutions and agents as it pertains to the functions of our offices; coordinates efforts with the faculties and colleges; Utilizing Caspur ,and other database reports, to produce, verify and cleanup student data; Maintaining the department filing system; Assisting in the training and supervision of student assistants; assists in the training of and mentors casual and new employees; Providing backup to front counter staff; including in-person, telephone and email inquiries; and, Performing other related duties as assigned, including assisting with student recruitment as required. Plus More: Be ready to take on additional related tasks as assigned – your role is dynamic and essential to our success
Why Join Us? At the University of Regina, we’re more than just a campus – we’re a community
Join our team and enjoy: Meaningful Impact: Your work directly contributes to creating a better environment for students, faculty, and staff. Professional Growth: We support your development, offering opportunities for advancement and learning. Work-Life Balance: We value your well-being and know your personal life is most important Dynamic and Inclusive Workplace: We value diversity and inclusivity. You’ll be part of a team that celebrates different perspectives, backgrounds, and experiences, making every day an opportunity for personal growth. Innovation Culture: We encourage fresh ideas and innovative thinking. CUPE 5791 – Competitive Compensation: We offer competitive compensation package and benefits to reward your talent. A few of the these benefits include Health/Dental/Vision Benefits, flexible spending account, Defined Benefit Pension Plan, and much more

Apply now and join us in shaping students’ futures as an Enrolment Services Specialist Position Requirements What You’ll Bring to this Position: Grade 12 supplemented by the successful completion of a recognized business course Minimum of five years related experience. A combination of education and experience may be considered.
Skills That Will Ensure Your Success in the Role: Proficiency in Microsoft Office ( Word, Excel, PowerPoint and Access) Demonstrated in-depth knowledge, skill and experience in the application of academic policies, processes and procedures within the University of Regina, with knowledge of undergraduate awards program, university structure and student finances; or equivalent experience. Working knowledge of a wide array of government student aid assistance programs. Ability to work as part of a team, including strong communication (verbal and written) skills and the ability to deal courteously and effectively with students including domestic and international students, the general public, and co-workers. Excellent customer service skills, including tact and diplomacy, while displaying a positive ‘can-do’ attitude. Ability to make effective administrative/procedural decisions and recommendations. Demonstrated ability to take direction and show initiative. Demonstrated ability to maintain confidentiality of records and information. Demonstrated ability to create, compose, and edit written/electronic materials. Demonstrated ability to organize multiple tasks, while maintaining accuracy and attention to detail, and to analyze complex problems. Experience working with financial information and transactions. Demonstrated high level keyboarding skills. Experience in the use of complex database systems such as Banner student system, FAST, Caspur reports, UR Docs, SAMS, and GroupWise; or equivalent database systems experience.