Field Services Technician
7 months ago
At Civica, we are a team of high-performance individuals. Above all, we seek to grow with like-minded people who will be a great fit. Join us if you share our core values:
- Clients: Our client’s success is our success
- People: Treating others with dignity and honor is how we value people
- Dependability: We own our impact and have each other’s back
- Solutions: Converting issues, obstacles and complaints into solutions is what we do.
- Innovation: We work smart and continually improve who we are and how we work.
**Reporting Relationships**: Field Operations Manager
The Field Services Technician is responsible for executing various services in the field to support the implementation of inflow and infiltration reduction projects. This could include flow monitoring, robotic Closed Circuit Television (CCTV) work, and various other Sewerage System Evaluation Surveys (SSES).
**Responsibilities**:
- Conduct tasks relating to inflow and infiltration field investigations including (but not limited to) flow monitoring, fog tests, dye tests, manhole inspections, and CCTV sewer inspections safely and effectively.
- Complete on-site work including downloading and transmitting data, gathering photographs, videos, and other required information according to set standards.
- Thoroughly document that site conditions and work is completed, and submit required reports.
- Install and perform operational maintenance and troubleshooting of various equipment within sanitary sewers and other locations.
- Occasionally coordinate with clients and handle any complaints from the public or other stakeholders onsite positively and respectfully.
- Follow defensive driving principles and techniques, and road regulations especially regarding the rules and regulations concerning Commercial Vehicle Operator's Registration (CVOR)-type vehicles as applicable, particularly when driving to work sites.
- Clean, organize, secure, and keep in good working condition own tools and equipment. Record operating parameters as needed such as mileage/hours used and fuel consumption of the assigned vehicle and generator sets and update vehicle logbook (daily).
- Assist other crews in the field as directed.
**Requirements**:
- Graduate of any technical program preferably civil, environmental, or mechanical engineering/technology-related course
- Can perform work according to changing work schedules, weather conditions (e.g., evenings, weekends, night shifts, extended work hours, rain events), and work locations (Southern/Eastern Ontario).
- Can carry necessary equipment (< 60lbs) to and from vehicle to warehouse storage area and short distances to worksites
- Familiarity with standard Microsoft Office and communication software such as Outlook and Teams
- Has a strong safety mindset
- Good communication skills
- Strong team player
- Can work independently without supervision
- Works well with diverse sets of people
- Organized and has attention to detail
- Resilient under pressure
- Thrives in ambiguity and enjoys solving problems
- Organized, quick learner, and resourceful
- Has a valid G category license
- Experience driving vans, small trucks, trailers, and commercial vehicles a plus
- Experience and good aptitude working with tools, gadgets, and equipment are a plus
- Working knowledge of Geographic Information Systems (GIS) software is a plus
- Valid certifications on Defensive Driving, First Aid CPR Level C, Confined Space Entry, Working at Heights, and Traffic Control (Book 7)
**Working Conditions**: Normal working hours in a field environment. May experience adverse weather conditions. May be required to deal with difficult clients, homeowners, or contractors. Will likely deal under tight deadlines, and may be required to work overtime and/or weekends to meet project requirements. The position will include travel across Southern/Eastern Ontario and may occasionally require work during evenings and weekends.
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