Service Operations Manager
2 weeks ago
Elite Roofing has a rich Canadian heritage that stretches over six decades. Being a third-generation and family-run company, Elite Roofing prides itself on quality workmanship and exceptional customer service. Here at Elite, we are more than just a roofing company, we are a family. In addition to our professional code of ethics, we meet all industry standards and safety regulations. Elite Roofing is a multiple-award-winning recipient of the Industrial Roofing Safety Performance Award and is proud to provide in-house training to its employees to ensure your commercial or industrial roofing project goes off without a hitch.
**Job Summary**:
**Key Responsibilities**
**Client Interaction & Correspondence**
- Provide clients with accurate information regarding project status, service schedules, and quotes
**Salesforce CRM Management**
- Use Salesforce to set up and update work orders, sales opportunities, and client records.
- Scan and upload work orders, purchase orders, invoices, and other documentation to Salesforce.
- Generate and analyze KPI reports using Salesforce
**Quotes & Reporting**
- Prepare detailed quotes for service repairs and installations
- Create comprehensive “Roof Reports” for service repairs, due diligence inspections, and maintenance plans.
- Follow up on quoted repairs to complete sales and ensure customer satisfaction.
**Technical Tasks**
- Interpret and read roof plans, architectural drawings, and mechanical diagrams to assist in quoting repairs and new installations.
- Analyze job costing records and compare actual expenses to budget using Excel.
- Create and analyze 2D roof plan drawings in AutoCAD based on PDF files provided by clients or architects.
- Attend tender meetings
**Required Skills & Qualifications**
- Minimum of 3 years of experience in a related role within the roofing, construction, or property management industry.
- Proficiency with Salesforce or other CRM systems, and MS Office Suite (Word, Excel) and G-Suite.
- Familiarity with reading and interpreting architectural and mechanical drawings.
- Experience in job costing and budget analysis in a construction or service setting with ability to analyze job costs and identify variances from budget.
- Strong Excel skills for job costing analysis and budget comparisons.
- Proficiency in MS Word for detailed quotations.
- Excellent written and verbal communication skills for client interactions and report preparation.
- Strong organizational skills with a keen attention to detail.
- Ability to manage multiple tasks and prioritize responsibilities effectively.
- Strong attention to detail in processing work orders, quotations, and service-related documentation.
**Additional Qualifications**
- AutoCAD proficiency is required for preparing 2D roof plan drawings.
- Ability to work independently and collaborate effectively with other team members.
Pay: $60,000.00-$75,000.00 per year
**Education**:
- Bachelor's Degree (preferred)
Work Location: In person
-
Service Operations Manager
2 weeks ago
Vaughan, Canada Zanchin Automotive Group Full time**_The Power to Move You_** **Zanchin Automotive Group**, a privately-owned network of 30+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an **experienced** **SERVICE MANAGER** to join the Team at a successful and established Luxury dealership.** **With...
-
Customer Service
2 weeks ago
Vaughan, Canada Chair Decor Full timeFounded in 1991, Chair Décor is a leader in renting specialty linens, tablecloths, chair covers, napkins, and other table top accessories targeted at the event industry. Chair Decor is one of Canada’s largest supplier of table clothes and chair covers. With 100’s of different table coverings there is something for every taste and budget. Shipping coast...
-
Food Service Operations Manager
3 days ago
Vaughan, Ontario, Canada Aromas World Kitchen Full timeAbout the JobWe are looking for a Catering Service Manager to join our team at Aromas World Kitchen. In this role, you will oversee the day-to-day operations of our food service business, including managing staff, maintaining inventory, and ensuring compliance with health and safety regulations.Your responsibilities will include developing budgets,...
-
Dealership Fixed Operations Manager
2 weeks ago
Vaughan, Canada Zanchin Automotive Group Full time**_The Power to Move You_** **Zanchin Automotive Group**, a privately-owned network of 30+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an **experienced FIXED OPERATIONS MANAGER** to join the Team at a successful and established Luxury dealership.**...
-
Operations Manager
2 days ago
Vaughan, Canada SE Health Full time***: SE Health is hiring an Operations Manager, Mackenzie Health Rehab Services to support the Cortelluci Vaughan Hospital site. Our client, Mackenzie Health, has two large hospitals with locations in Vaughan and Richmond Hill, providing Emergency, Inpatient, Ambulatory, Continuing and Long-Term Care services to a community of over 500,000 residents in...
-
Brake Press
2 weeks ago
Vaughan, Canada Metro Compactor Service Full time**Overview** The Brake Press Operator operates a brake press machine to bend, form, and shape metal sheets and plates. This role involves working in a manufacturing and fabrication environment. This role is critical in the metal fabrication process, transforming raw metal sheets into finished products through precise bending and shaping. The role requires...
-
Operations Manager
6 days ago
Vaughan, Canada TALESMA INC Full time**company operating name**: Talesma Inc. **business address**: 205 Trade Valley Dr., Vaughan, Ontario, L4H 3N6 **title of the position**: Operations Manager **job duties**: - Train and manage staff and assigned duties and schedules; - Evaluate existing systems of business operations, including processes and systems used for supply management, inventory,...
-
Operations Manager
2 weeks ago
Vaughan, Canada Lynden International Logistics Co. Full time**Why Lynden?** We offer a competitive salary, and company profit sharing, after 1 year of service employees will be eligible to participate in a pension plan. We offer Health, and Dental benefits after 3 months which are paid for by the company! : Located in **Vaughan, Ontario.** The Operations Manager provides effective management for warehouse...
-
Operations Manager
4 weeks ago
Vaughan, Canada Combined Metal Industries Full time8470 Keele St, Vaughan, ON L4K 2S1, Canada Req #257 Thursday, February 13, 2025 Position: Operations Manager Terms of Employment: Full-time / Permanent Hours of Work: 37.5 hours/week Benefits: Eligible for discretionary bonuses and/or salary increases in accordance with company policy. Eligible for long term disability, health, dental, and vision care....
-
Operations Manager
1 week ago
Vaughan, Canada Air Riderz Adventure Park Full timeCome Join Air Riderz - a growing chain of Trampoline Parks and Climbing Fun! If you take pride in delivering excellent customer service and are looking to be part of high energy team environment, this opportunity is for you. Air Riderz is seeking a self-motivated, self-starter, experienced Operations Manager with drive someone who is ready to lead a team...
-
Cut to Length Operator and Helper
2 weeks ago
Vaughan, Canada Dass Steel Service Center Full time**Cut to length Line Operator and Helper** As a family-owned business, JDass Corp embodies the Canadian dream. We have been committed to excellence, superior service, and sustainable, yet ambitious, growth since day one. This passion continues to the present day, where a second generation has taken the helm and our portfolio of brands has expanded into...
-
Janitorial Operations Manager
2 weeks ago
Vaughan, Canada ION Facility Services Inc Full timeThe Janitorial Operations Manager is responsible for providing leadership to staff teams in assigned locations across the GTA, administering the company’s policies, monitoring service quality and adherence to safety standards, identifying problems, proposing solutions, supervising, coordinating, and ensuring that the work is accomplished as planned. This...
-
Senior Operations Manager
6 days ago
Vaughan, Ontario, Canada VIVA Retirement Communities Full timeJob OverviewWe are seeking a seasoned Senior Operations Manager to lead our Building Services team at VVA Retirement Communities. As a key member of our management team, you will oversee the maintenance and housekeeping departments, ensuring seamless day-to-day operations and exceptional resident experiences.The ideal candidate will possess strong leadership...
-
Operations Manager
5 days ago
Vaughan, Canada ITN Food Corporation Full time**JOB SUMMARY**: The Operations Manager will join a tenured business that continues to grow. The incumbent will collaborate with managers in the development of performance goals & long-term operational plans, maximize efficiency & productivity through extensive process analysis and interdepartmental collaboration, set strategic goals for operational...
-
Operations Manager
5 days ago
Vaughan, Canada ITN Food Corporation Full time**JOB SUMMARY**: The Operations Manager will join a tenured business that continues to grow. The incumbent will collaborate with managers in the development of performance goals & long-term operational plans, maximize efficiency & productivity through extensive process analysis and interdepartmental collaboration, set strategic goals for operational...
-
Manager, Operations
7 days ago
Vaughan, Canada Syncreon Full time**About the Role** **How you will contribute** - Manage the daily activities of a logistics operation to maximize scheduling and delivery of commodities to the customer. - Interface with customer to ensure smooth -coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on...
-
Service Manager
3 weeks ago
Vaughan, Canada Joe Johnson Equipment Toronto Full time**WHO WE ARE**: As the leading distributor of public works equipment, Joe Johnson Equipment (JJE) provides mobile infrastructure-maintenance equipment to municipalities and contractors across Canada and the US. Through our branch network, we sell, rent, lease, service and support vacuum trucks, refuse & recycling collection vehicles, street sweepers, sewer...
-
Operations Manager
7 hours ago
Vaughan, Ontario, Canada Fitzii Full timeWe are looking for a skilled Operations Manager to join our team at Fitzii. As an Operations Manager, you will be responsible for managing daily operations, ensuring the clinic runs smoothly and efficiently.The ideal candidate will have 3+ years of proven leadership experience in customer-facing industries like retail, healthcare, or hospitality. They will...
-
Manager, Digital Operations
3 weeks ago
Vaughan, Ontario, Canada DFL Full timePurpose & Overall Relevance for the OrganizationThe Digital Operations Manager is responsible for supporting the day-to-day digital business operations within North America. The role will have responsibilities to represent the local ecommerce market in program management discussions with global and local stakeholders to provide relevant input and execution...
-
Assistant Operations Manager
4 weeks ago
Vaughan, Canada By Peter and Pauls Full time**Location: 6250 Highway 7, Vaughan Ontario**: Posted date: February 27, 2025 **Key Responsibilities**: - **Event Operations Management**: - Overseeing daily venue operations before, during, and after events. - Supervising staff, including bars, cleaning, and security teams. - Addressing operational issues in a timely manner and ensuring all work orders...