Customer Service/ Inventory Control

7 months ago

Waterloo, Canada Pool Solutions Full time

**Duties and Responsibilities**:

- Work within a team culture that values people, not just sales
- Provide excellent customer service to customers both in store and on phone
- Follow inventory control procedures to ensure proper control of sales
- Maintain a high level of product knowledge
- Manage cash handling procedures, including daily reconciliations to ensure accurate record keeping and proper bank processing
- Oversee the opening and closing of the store
- Ensure all products are stocked within the store by conducting regular product checks and ensuring adequate space is available at all times
- Perform daily cleaning, maintenance, and inventory counts
- Purchase supplies as needed
- Perform other duties as assigned that may become responsible for implementing store policies, safety codes, labor codes, and procedures per company policy guidelines
- have excellant problem solving ability.

**Experience and Qualifications**:

- Previous retail or customer service experience in a high-volume setting preferred, pool industry knowlege an asset.
- Strong leadership skills
- Exceptional problem solving skills with ability to determine appropriate solutions to problems with mínimal supervision
- Ability to use multiple strategies to solve problems in a changing environment
- Strong attention to detail, organizational skills, and ability to follow through with projects deadlines
- Strong computer skills including Microsoft Office products (Excel, Word) and POS systems.

Pool Solutions offers a competitive compensation package that includes medical, dental, vision insurance, life insurance, paid vacation & holidays. We are an Equal Opportunity Employer.

**Job Types**: Full-time, Permanent

Pay: $18.00-$22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- Secondary School (required)

**Experience**:

- Customer service or retail: 1 year (preferred)

Work Location: In person

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