Accounts Receivable Manager

3 weeks ago

Surrey, Canada Holland Imports Inc. Full time

Established in 1973, Holland Imports Inc. is among Canada's largest independent distributors of hard goods. Working with more than 2500 retailers, it develops, distributes, and markets products across various categories, including Hardware and Power Tool Accessories, Lawn and Garden Tools, Patio Furniture and Outdoor Décor, Christmas, and Holiday Décor. We are a family-owned company known for its customer service, ability to source, and entrepreneurial drive.

**General Purpose**

**What You'll Do**:
Working with and assisting the Controller, you will:

- Oversee new customers set up and maintenance in Oracle NetSuite ERP system.
- Monitor customer accounts for non-payment and delayed payment.
- Communicate with customers and sales representatives regarding payment status and resolve any billing issues or disputes (in English and French)
- Ensure timely collection of customer payments.
- Credit monitoring and credit control, including:

- Working with past due customers to create payment plans.
- Dealing with collection agencies.
- Deposit and post daily payment receipts. Verify accuracy and ensure posted to correct account.
- Monitor and resolve EDI Invoicing transmission issues.
- Maintaining detailed records of customer communications and credit history in Netsuite.
- Running monthly customer statements.
- Preparing inter-company charges and invoices.
- Monitoring nightly invoice batch postings and transmissions.
- Preparing special invoicing processes.
- Prepare monthly AR reports for accounting.
- Maintain Customer Volume Rebate Files and monthly reports.
- Produce Monthly Sales Commission Reports
- Produce Year End reports for auditors
- Maintain customer relationships (staff and Customers)
- Send out monthly volume reports to Customer buying groups.
- Prepare and present reports on departmental performance to management.
- Assist with month-end close activities as needed.

**Key Skills and Competencies**
- 3 - 5 years of experience in accounts receivable or related field required.
- Ability to establish and maintain strong relationships with customers.
- Strong knowledge of accounting principles and practices.
- Excellent verbal and written communication and interpersonal skills in English required; French would be an asset.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office, particularly Outlook, Excel, and Word.
- Experience with accounting software (Oracle NetSuite ERP systems is preferred).
- Ability to multitask in a fast paced, evolving work environment.
- Ability to think outside the box for ways to improve current processes.
- Highly detail oriented and organized.
- Strong analytical and problem-solving skills.
- Self-starter with the initiative and ownership to complete their tasks.
- Teamwork and professional integrity.
- Ability to prioritize and manage multiple tasks and meet deadlines.

This offers an ideal opportunity to take ownership of the Accounts Receivable function from cradle to grave while being a valued part of the team, supporting the sales team and making a real impact in the organisation.

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Surrey, BC V3S 8E5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Accounts receivable: 3 years (preferred)

Work Location: In person

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