Parts Sales Specialist

3 days ago


Abbotsford, Canada Big Rig Group Full time

**Who We Are**

Established in 2021, BigRig Group has a unique business portfolio that fulfills all trucking needs under one roof, making it one of its own kind in the industry. BigRig Group is an end-to-end transportation solution provider in Western Canada. We have designed distinctive business models to cater to every type of trucking requirement. Big Rig Group consists of three core businesses - Big Rig Trailers and leasing - a licensed distributor for trailers. BigRig Tires & Services is the fastest growing distributor of commercial, industrial, and agricultural tires. BigRig Partz is the OE & OEM aftermarket parts supplier for commercial vehicles. The comprehensive inventory covers all makes & models from 100+ brands to cater to every demand of commercial vehicle. To cater to all the trailers & truck financing needs, we have a marvelous team of professionals by our side to ensure a hassle-free process and we would like to have more people join our team.

Big Rig group is hiring Parts Sales Specialist to assist parts sale at front counter and Outside sale. They are also responsible for ordering, warehousing, help inventory control and the sale of parts. Their duties also include identifying/searching for parts and equipment, shipping and receiving, and providing excellent customer service.

What we offer
- Competitive Salary and Extended Health & Dental Benefits
- Growth Opportunities
- Long term job security
- Employee Assistance Program
- Casual Dress

**Responsibilities**:

- Receive and sort incoming parts and supplies
- Telephone sales support
- Store items in an orderly and accessible manner in a warehouse, tool room, supply room or other areas
- Process incoming requisitions and issue or distribute parts and supplies for internal usage
- Maintain records of orders and the amount, kind and location of parts and supplies on hand using a manual or computerized inventory system
- Prepare requisition orders to replenish parts and supplies
- Sell spare and replacement parts for motor vehicles, machinery and equipment in a retail setting
- Post receipts, stock adjustments, request for credits into computer system.
- Advise retail customers or internal users on appropriateness of parts, supplies or materials requested.
- Fill customer orders from stock. Prepare sales slips or sales contracts.
- Keep track of backorders and follow up with vendors and customers
- Endeavor to increase parts sales and customer satisfaction through suggestive selling, use of coupon discounts and monthly flyer specials
- Ensure that product and service quality exceed expectations. Aids in the merchandising of parts
- Must participate in all training programs made available through Peterbilt or outside vendors
- Assist Parts Manager as needed
- Occasional moderate lifting of up to 50-100 lbs is required

**Qualifications**:

- 1-2 years heavy duty parts department experience is preferred
- Post-secondary certificate, diploma or degree
- Red Seal parts certification is an asset
- Good written and oral communication skills
- Strong personal organizational skills as they relate to workload,

time management and setting priorities
- Effective problem solving and negotiating skills
- Effective conflict resolution skills
- Ability to promote service sales and expand customer base.
- Solid understanding of the truck industry
- Experience with Net Suite program is as asset

**Schedule**:

- 8 hour shift
- Monday to Friday

**Ability to commute/relocate **: ability to reliably commute or plan to relocate before starting work (required)

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Flexible Language Requirement:

- English not required
- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Abbotsford, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Heavy Duty Parts: 1 year (preferred)

Work Location: One location



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