Aquatics Customer Service Representative
4 months ago
Seasonal (Seasonal)
**WHAT'S IN IT FOR ME?**
Resort Perks:
- Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster
- Staff priced meals & Starbucks treats;
- Staff room rates at all our hotels; Retail savings at Burton, Columbia, The North Face, Red Devil, Columbia, Lifted, Hillside, and more
**Hourly Rate: $17.45/hr**
**Seasonal - Full or Part Time**
**WHAT **WILL I BE DOING?**
- Check customers into facility issuing wrist bands, locks and keys, and towels
- Cash handling and accountability for all monies.
- Maintain good public relations and satisfied guests.
- Answer phones and assist guests in a professional and friendly manner.
- Maintain a clean and presentable work area at all times.
- Operate Jonas software to ring customer in, book swimming lessons, book birthday parties, enter season pass holders.
- Inventory tracking when required.
- Offer product knowledge of swimming programs and lessons being offered to customers.
- Registration of participants in swimming lessons, parties, and events.
- Maintain a clean facility at all times including performing cleaning duties of entrance ways, lobby, multi purpose, first aid and change rooms.
**WHAT DO WE NEED FROM YOU?**
- High school diploma or equivalent
- Previous customer service experience required
- Standard First Aid and CPR 'C' preferred
- Must be able to work effectively as part of a team
- Must be able to communicate effectively with all ages
**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**
**ALTERRA COMPANY OVERVIEW**
Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world's largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company's family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination's unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.
Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.
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