Supervisor, Aquatics

Temporary (Fixed Term)
**WHAT'S IN IT FOR ME?**
- Free gondola, Explore park, and Blue Mountain private beach access;
- Discounted recreation & golf you can share with your friends. Enjoy zip lines, ropes courses, Ridge Runner and more;
- Staff priced meals &Starbucks treats;Retail savings at Burton, Columbia, North Face, and more
- **Hourly Rate: $20.50/hr**:

- ** September 2024 till June 2025**:

- ** Full Time (30-42 hours a week) or Part Time**:

- ** MANDATORY FRIDAY DAY SHIFT**

This position is responsible for supervising the Pool areas and services provided to guests in a safe, efficient and cost effective manner that will result in a positive guest experience. The supervisor will be responsible for overseeing front line staff duties, managing rotations, breaks, daily tasks lists etc. The Supervisor wears multiple hats throughout any given shift and is responsible for overall frontline support. The supervisor will work collaboratively with the Managers to assist in facilitation and development of schedules, training, daily operations, performance management and implementation and management of SOPs.

**WHAT WILL I BE DOING?**- Supervise employees ensuring that all operating standards are met in order to maintain safety around pool area - this includes Plunge Aquatic Center as well as any lodging or off site properties that are staffed.
- Assist in any way possible to assure proper customer service is being upheld including cleanliness of facility, monitoring guest safety, service recovery, guest escalations, first aid etc.
- Wear many hats working in all positions within the facility including all job duties from reporting positions including LG, Instructor, CSR, Generalist and Pool Attendant when required (ex. When covered breaks).
- Report any incidents or emergencies immediately with the appropriate paperwork completed.
- Participate in training and performance evaluation of staff.
- Manage cashier float and ensure appropriate money handling procedures are followed.

**WHAT DO WE NEED FROM YOU?**- Must have current qualifications of: NLS, LSS Instructor, and Standard First Aid and CPR.
- LSS examiner and Standard First Aid instructor preferred.
- Includes constant re-certifying of awards to keep current.
- 2 years experience as an aquatics instructor and lifeguard.
- Cash handling and inventory experience is an asset.

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

National Lifeguard
- Pool - Lifesaving Society, Standard First Aid - LSS, RC or SJA, Swim Instructor - Lifesaving Society