Production Assistant
3 months ago
**Sportwheels Sports Excellence - Team Sales Production Team.**
Our Team Sales department is a 3 person team, and we are looking to add a 4th. As Team Sales Associate you will play a key role in helping families and teams succeed with their volume orders. If you are the kind of person who is highly organized, loves detail, is precise in actions, thinks clearly and does things the right way every time, even when things are intense, while working in a high volume, fast paced environment, we want to meet you.
The Team Sales Associate is responsible for working with customers based on their needs and providing them with options, recommendations and pricing. You will work with other members of the team sales department and it's vendors to plan the decoration of team orders and complete all necessary administrative aspects to ensure that the customer receives their completed order within the time frame that was agreed upon. While the remainder of time will be spent working with vendors and decorating orders in-house.
**Main components of the job will include, but are not limited to**:
- Sales and Customer Service
- Administration of the ordering and invoicing process
- Custom Vinyl design set up, print, cut, weed and heat press.
- Working with vendors on orders, product availability and pricing
- Working with decorators on setting up times for orders to be decorated.
- Keeping notes on orders and keeping order status up to date in our system.
**Required Skills**:
- Strong attention to detail.
- Able to follow workflow processes.
- Able to work both in a team environment and independently.
- Strong verbal and written ability.
- Team player.
- Strong Customer Service skills.
- Desire to always put the customer first.
- Comfortable with Microsoft Word & Excel, along with a knowledge of the Google suite of web based documentation products.
- Existing knowledge of Cut Studio and Adobe Illustrator is an asset.
- Maintain a clean and organized work environment;
- Flexible in availability - including possible evenings & weekends.
Compensation to be negotiated based on previous work experience and qualifications. Medical benefits packages are available.
**We look forward to hearing from you,**
**Thank you.**
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- On-site parking
- Store discount
Application question(s):
- Are you available for 30-40hrs per week?
- Tell us about your customer service experience.
- What days of the week are you available?
- Do you have plans in the next 6-12 months that would change your availability of full-time vs part time?, if so in what way?
Work Location: In person
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