Client Care Specialist/veterinary Assistant
5 months ago
**We are currently recruiting for a Client Care Specialist / Veterinary Assistant position.**
We are looking for an experienced veterinary assistant, who is able to effectively multitask and work efficiently in a fast paced environment. Our clinic is a 7 doctor practice which also takes on referrals for specialty services (Ultrasonography, Orthopedic Surgery, & Canine Rehabilitation).
**In this role, you will be responsible for**:
- Providing an amazing client and pet experience in clinic
- Providing client education on nutrition, parasite prevention, medication, pet behaviour, new products and services
- Providing patient care and triaging of appointments as they arrive
- Serving as liaison between clients and other team members to ensure responsiveness and quality client service
- Potential for cross-training in the treatment area of the hospital
- Participating in Continuing Education for our AAHA Accreditation
**Why you want this role**:
- Competitive salary, based on experience
- Full time position
- Variable day, evening and Saturday shifts; closed on Sundays
- Start date: As soon as possible
- Professional work environment in large, comfortable environment
- Comprehensive training will be provided
- Amazing benefit packages for you and your pets
**Qualifications**:
- Excellent communication skills
- Strong client service and relationship-building skills in a clinic environment
- Able to multi-task with different programs in a fast, consistent work environment
- Excellent attention to detail
- Minimum 1-2 years experience in either an animal health care setting or client service-based industry
Work Remotely
- No
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- customer service: 1 year (preferred)
- veterinary hospital: 1 year (preferred)
Work Location: In person
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