Project Manager, In-store Print Production

8 months ago

Aurora, Canada TC Transcontinental Full time

Manage Promotional and Core in-store signage programs for medium-large scale projects;
- Facilitate client briefings to receive and clarify project briefs;
- Produce project estimates, including spec gathering & testing, and addition to client specific Rate Cards for new items;
- Develop all campaigns based on briefed requirements (build of distribution lists using query-based database tool, generation of production and kitting reports, and maintenance of associated inventory);
- Create, review and distribute production documents as required and prioritize scheduling to ensure requirements are met;
- Act as a liaison between Production, Kitting, Shipping, and Outside Suppliers being the key contact on a daily basis for all production issues;
- Works under moderate supervision of a team lead or supervisor;
- Manages medium dollar value clients
- Maintain campaign database with internal technology team (including addition of new query rules and modifications);
- Maintain customer specific store/location profiles with attribute information;
- Facilitate briefings to internal teams and Customer Contact Centre for new projects;
- Ensure proper management of client creative assets and physical inventory;
- Maintain invoicing for all projects, including capture of all additional billable charges;
- Facilitate all scheduled and ad-hoc reports required by client, including inventory, ordering, invoicing and KPIs;
- Engage planning team on all out of scope, large or rush projects to ensure manufacturing capacity & job scheduling/planning with the assistance of a team lead or supervisor;
- Engage innovation team for all special projects, and facilitate innovation projects through production;
- Prioritize workload when faced with multiple requests and changing business dynamics;
- Handling difficult customer issues in a manner that will ensure continuation of a long-term relationship with the assistance of a team lead or supervisor;
- Work as part of a team, follow and adhere to Transcontinental’s code of ethics and participate in the Continuous Improvement efforts;
- Fully understand and adhere to all relevant Environmental, Health and Safety, Human Resources, Quality, Security and Company policies and procedures;
- Work in compliance with the Occupational Health & Safety Act of Ontario, the Workplace Safety Insurance Act and all other applicable legislated, environmental, health & safety regulations.

**What you have to offer**
- Post-secondary education preferably in Graphic Communications;
- Knowledge of in-store marketing execution and digital print process and substrates;
- Knowledge of inventory management systems, kitting/distribution processes & creative workflows;
- Superior oral and written communications skills and organizational skills;
- Ability to work in a fast-paced environment, handling multiple jobs simultaneously & managing prioritization of issues on a daily basis.

**What we have to offer**
- Opportunity to be part of a dynamic and highly motivating work environment where you can develop your potential and launch an exciting career
- Employee perks such as discounts from suppliers on various products and services such as insurance, wireless bundles, travel, and much more
- Development opportunities where your input makes a difference. Competitive compensation package, pension and flexible benefits that are customizable to you and your family needs.

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