Regional Manager, Insurance

2 weeks ago

Toronto, Canada Western Financial Group Full time

**We are one of Canada’s Top Employers, Join Us**

Recognized as a Top 100 Employer; Western creates space for our people to grow and learn. We empower all our team members to challenge the status quo and reward them for their performance.

If you share our values, you'll find a home among our 1,800+ team members.

**We are looking for an Ontario - Regional Manager**

Reporting to the Director**, **Sales you will be responsible for effectively managing all Lines of Business and operational aspects of assigned retail branches.

**Here is what a typical day looks like**
- Lead the development of best-in-class branch managers and their teams accountable for providing a superior customer experience, ensure effective execution of business operational plans, achievement of sales and profit objectives.
- Ensure consistent organizational messaging across Local Insurance Solutions (LIS) and foster an environment that promotes positive client experiences, increased employee engagement and awareness of growth expectations.
- Manage all lines of business operational aspects of assigned retail branches including client experience outcomes, financial performance, operating efficiency, quality and effectiveness of sales and service delivery. Work with the branch managers to identify individual branch needs and provide defined expectations, objectives, and support for various area office Branch Leaders
- Partner with organizational leadership to translate the organizations strategic direction into retail operational plans to achieve financial results and growth. Build, drive, and sustain an engaged, high-performance team to implement the business strategy through employee development, performance management, coaching and succession planning.
- Focus on a balanced approach to managing risk profiles by ensuring risk and compliance controls and processes are maintained and followed. Resolve complex client complaints in consultation with local leaders where applicable to ensure the needs of clients and Carriers are met.

**The Value you Bring.**
- RIBO, Level 2 an asset
- CAIB or CIP preferred.
- 8 years related experience, minimum 5 years management experience
- Travel as required by air and/or by land, including corporate functions and in-branch visits.
- Experience analyzing and investigating budgets/cost control.
- Involvement in industry related associations and your community
- Professional communication etiquette, both written and verbal

Hours: Full Time - 37.5 hours/week

Location: Remote - Ontario

Requisition #: 79781

**Western Financial Group - Top 100 Canadian Employer**

Our people make us who we are and we’re thankful to have been recognized as a Top Employer across Canada We are looking for great people who share our values and want to share their unique skills with us. Western is on a mission to exceed customer expectations, and that starts with our people. Would you like to be part of our story? As one of Canada's top insurance brokers, Western creates security and has provided customized insurance solutions to over 1 million Canadians. For over a century, we've secured our neighbors’ future by staying true to our Guiding Principles of Truthfulness, Fairness, Value, and Loyalty.

**Health & Wellness**

At Western we take pride in providing programs that add value to our people’s lives - after all, they are our greatest asset Eligible employees receive a competitive compensation package consisting of 3 weeks’ vacation, 14 paid wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.

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