Csr (Customer Service Representative) & Maintenance

3 months ago


Vaughan, Canada Woodbridge GTA ClimateCare Full time

**Residential & Commercial HVAC Company Part of Canada's Largest HVAC Co-Op and Industry Leading Service**

We are looking for a CSR & Maintenance Co-Ordinator (remote option and flexible hours available) to join our team You will be involved in fielding customer inbound support calls, scheduling and dispatching commercial and residential service and maintenance calls, plus make outbound calls to our customers, while providing support to the management team.

**Requirements**:

- HVAC knowledge (a nice to have)
- Service Titan software experience (a nice to have)
- Excellent customer service skills
- People-oriented, welcoming demeanor
- Computer literate
- Proficiency with Microsoft Office Suite
- Superior attention to detail
- Well organized; disciplined
- Excellent time management skills
- Team player who is comfortable working in a group setting
- Displays a sense of urgency in tackling issues
- Co-orperative and agreeable

**Duties and Responsibilities**:

- Takes service calls directed and answers telephone in courteous, welcoming manner
- Makes outbound calls to our customers
- Handles web service enquires
- Schedules maintenance and service calls
- Updates schedule board
- Dispatches calls to technicians
- Confirms service appointments
- Provides customers with service, maintenance and product options verbally
- Promotes and Sells maintenance plans

Work Location: Hybrid remote



  • Vaughan, Ontario, Canada CAD Customer Service Full time

    About the RoleThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within CAD Customer Service. The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries with a focus...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job OverviewWe are seeking an experienced Customer Service Representative to join our team at Terumo Medical Canada, Inc. (TMCI). As the first point of contact for customers, you will play a vital role in providing exceptional service and support.About the RoleThe successful candidate will be responsible for managing customer inquiries, processing orders,...


  • Vaughan, Canada Dynamic Tire Inc. Full time

    **Dynamic Tire Inc. is looking for a Customer Service Representative (CSR)** Welcome to Dynamic Tire! Canada’s ONLY Strategic Sourcing Partner in the tire wholesaling industry. With over 25 years of experience in multi-national import operations, expert engineering capabilities, cutting-edge web-based ordering systems, and over 400,000 square feet of...


  • Vaughan, Canada CAD Customer Service Full time

    Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value,...


  • Vaughan, Canada Billyard Insurance Group Vaughan Full time

    **Wanted: Ambitious Customer Service Representative** Location: Vaughan BIG Opportunity: Looking for a CSR to join the team at the Billyard Insurance Group (BIG) Vaughan,ON. Must be committed to providing legendary client service and have an insatiable hunger for closing inbound sales leads. Our brokerage has a great philosophy; motivate your staff to...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    About Terumo Medical CorporationTerumo Medical Corporation is a leading global medical device manufacturer that provides high-quality products and services to the healthcare industry. We are committed to delivering exceptional customer experiences and driving innovation in medical technology.Job Description: Medical Device Customer Service RepresentativeThe...


  • Vaughan, Canada Billyard Insurance Group Vaughan Full time

    **Wanted: Ambitious Customer Service Representative** Location: Vaughan BIG Opportunity: Looking for a CSR to join the team at the Billyard Insurance Group (BIG) Vaughan,ON. Must be committed to providing legendary client service and have an insatiable hunger for closing inbound sales leads. Our brokerage has a great philosophy; motivate your staff to...


  • Vaughan, Canada Servall Canada Inc. Full time

    **Job Overview**: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction. - Communicate directly with the...


  • Vaughan, Canada Garland Commercial Ranges Ltd Full time

    Position Summary: Under general supervision, enters, monitors and tracks customer purchase orders, processes debit/credit memos, maintains order information filing system, and provides knowledgeable support for assigned products. Work is focused on responding to inbound customer calls related to processing sales orders and resolving routine order/delivery...


  • Vaughan, Canada University Health Network Full time

    Company Description Altum Health is a department within the University Health Network with over 300 employees across several sites (Toronto, Cambridge, Barrie, Hamilton, Oakville, Ajax, Mississauga, Vaughan, Brampton, Oshawa, and Scarborough). We offer a full continuum of prevention, rehabilitation, and health care services to third party payors and...


  • Vaughan, Canada Oldcastle BuildingEnvelope™ Full time

    Oldcastle BuildingEnvelope, is the leading supplier of products specified to close the building envelope. They include: custom-engineered curtain wall and window wall, architectural windows, storefront systems, doors, skylights and architectural glass. ABOUT US We are the leading supplier of products specified to close the building envelope. They include:...

  • Warehouse Associate

    6 months ago


    Vaughan, Canada Deccor Zomodo - Kitchen Sink and Accessories Distributor Full time

    JOB DESCRIPTION: This position will consist of 2-3 days working in the warehouse (as a Warehouse Associate) and 1-2 days working in the attached office (as a CSR) Warehouse Associate Duties - Assist Warehouse Manager with gathering stock products to facilitate orders - Assist with preparing customer orders as per courier’s requirements, pallet orders,...


  • Vaughan, Canada CANARAY Full time

    **CANARAY | Specialists in Oral Radiology** Canaray provides the GTA with standard-setting oral radiology services. Our rapidly growing and progressive organization is committed to being an innovative centre of excellence in the dental community. Our motto is to simply do the right thing for patients. We don’t have any quotas or salespeople. The only...


  • Vaughan, Ontario, Canada Zanchin Automotive Group Full time

    Discover a Rewarding Career as an Automotive Customer Service RepresentativeLexus of Vaughan, part of the esteemed Zanchin Automotive Group, is seeking an experienced and enthusiastic AUTOMOTIVE CUSTOMER SERVICE REPRESENTATIVE to join our team.This role offers a unique opportunity to be part of a company that has been serving the community for 50 years,...


  • Vaughan, Canada FE Ingredients Inc. Full time

    About FE Ingredients Founded in 1984, FE Ingredients has grown to become a leader in the bakery ingredient distribution space, specializing in providing top-tier quality, pricing, and service. Our journey has been fueled by a steadfast commitment to excellence and a deep understanding of the needs of the bakery ingredient industry. Today, we stand as a...


  • Vaughan, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across Vaughn. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level Customer...


  • Vaughan, Canada Good To Great Solutions Full time

    At Good to Great So tions, We strive for excellence and re the le - rs in consul - g and cus - er acquisition a - ss Vaughn. We are ing for an entry-level C - omer Service Representative who will play a valuable support rol y providing a superior l el of service to all customers to help them achieve their individual goals. As an entry-level Customer...


  • Vaughan, Canada Stage Windows & Doors Full time

    Grow with us as a Customer Service Representative at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for the residential replacement and...


  • Vaughan, Ontario, Canada beBee Professionals Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional customer service to our clients. The ideal candidate will have a minimum of two years of customer service experience, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.Key...


  • Vaughan, Canada Sandra Behlok - Desjardins Insurance Agent Full time

    **Customer Service Representative - Desjardins Insurance Agent Team Member**: **Location: Vaughan, Ontario**: **Type: Full Time**: **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join her winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping...