Manager of Revenue and Receivables

3 weeks ago


Halifax, Canada Shannex Full time

If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Manager of Revenue and Receivables to join our Finance team based in Halifax, NS.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
Comprehensive health and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
RRSP program (5% employer matching)
Vacation accrual (begins immediately) and travel insurance
Free onsite parking
Employee discounts on select apparel, fitness, and retail partners through our Perks Program
Access to continuing education and training through Shannex’s Centre of Excellence
Opportunities to be part of sector innovation and continuous improvement initiatives
Recognition and Rewards for service excellence and safety

About the Opportunity

**As the Manager of Revenue and Receivables you will**:
Key support and leadership for the Accounts Receivables team
Address complex resident account issues
Manage complex resident collection processes
Ensure consistent pricing and billing practices across the organisation
Ensure accurate and timely reconciliation of all receivable accounts
Manage reporting on aged accounts, collections, consistency with revenue policies and other performance metrics as defined
Participate in annual pricing analysis for rents and ancillary services
Provide governance for the roll out of new revenue streams and related processes.
Oversee processing of resident refunds
Oversight for revenue, billing, and collection related process improvements, ensuring the company is structured to support its diversified growth plans as they arise.
Monitor and ensure designates at all sites adhere to month end billing processes and timelines including invoice issue and payment processing dates.
Maintain privacy of resident records. Report any privacy concerns to the company Privacy officer.
Responsible for managing the tax receipting process
Monthly revenue and collections performance reporting internally and externally, including aged AR, AFDA, margins, etc.
Perform regular 1:1 meeting with direct reports
Review and validate AR period close at month-end
Completion of annual medical tax receipts
Annual rate increases ensuring all rates are processed on time and accurately
Supports/leads on-going training of Accounts Receivables Team and Business Managers in billing / revenue processes
Support site staff by assisting with AR functions for new openings

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
University degree in finance, accounting, or business
Experience managing a team
Public accounting experience or 3+ years experience in an account receivable’s role
Experience with Yardi software
Experience in the health care or health-related industry
Experience with collections

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Milestone Communities, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

Only those selected for an interview will be contacted.

Our company policy requires all employees be vaccinated against COVID-19.


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