Principal Systems Administrator

6 months ago

Waterloo, Canada opentext Full time

**OPENTEXT - THE INFORMATION COMPANY**

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

**The Opportunity**:
Opentext Cloud Services is seeking a Cloud Systems Engineer. Cloud Services team Provides IT Governance for Public Cloud environments, manages Opentext Commercial environments, manages Opentext Lab/SIT environments, and manages the Commercial and Lab/SIT AD/IAM services. Must possess strong analysis & troubleshooting skills, excellent communication skills are required, both written and verbal. Experience in a rapid pace environment with willingness to undertake new challenges.

**You are great at**:

- Providing high quality technical support, effectively analysing issues, providing issue resolution, and customer notification.
- Actively participates in self-improvement, process, and technology training programs.
- Continually strives to expand comprehension of troubleshooting methodologies
- Work cross-functionally within the organization, in a team environment, to deliver quality, satisfaction, and resolutions to the customers/internal teams
- Submit and provide new content to knowledge base.
- Work on-time resolution and quality compliance of escalated tickets or incident as per the agreed SLA.
- Participate in documentation and product review
- May provide technical leadership and training for new and existing products within technical area
- Perform other/additional duties and projects that may be periodically assigned.
- Have financial and cost benefit knowledge.

**What it takes**:

- Providing insightful analyses on the efficiency, quality and economics of Cloud Operations based on empirical data.
- Developing standards and high-level architecture designs.
- Recommending and acting to direct the analysis of and solution to problems.
- Providing visibility to impediments/risks and helps eliminate them.
- Design and build enterprise technology solutions to meet the needs of a dynamic business.
- Push the team to continuously improve and expand our tooling and services with an eye towards self service, reliability, and efficiencies at scale.
- Build, maintain, and improve automation that manages our infrastructure as code.
- Exemplify our core values of putting members first, operating with a bias for action, empowering teams of smart creatives, and embracing a “together we go far” mentality and Strong ability to multi-task and prioritize work effectively.
- Work with Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure internal end users to address billing issues and gather valuable feedback.
- Support monthly billing processes between multiple external and internal AWS teams by auditing billing data, providing data management, and pricing calculations.
- Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements.
- Actively seek solutions to business/customer needs and suggest innovative solutions on behalf of the customer experience.
- Support recurring and ad hoc reporting for various internal/external stakeholders.

Required Qualifications, Skills:

- 5+ years of experience with managing operational cloud and related projects
- Solid experience managing, monitoring, and supporting high traffic environments.
- Experience collaborating with Web/Software Development /Engineering and Architecture teams.
- Experience working with diverse teams on project management capacity to improve operationalization.
- Experience capacity planning and auto scaling infrastructure.
- 5+ years of experience with AWS, GCP, or Microsoft Azure.
- Experience with GCP, AWS, Azure
- Experience with GCP, AWS, Azure permission and role management
- Experience with GCP, AWS, Azure project / Account / Subscription creation
- Experience with Cloud Networking
- Experience with Kubernetes (AKS, EKS, GKE).
- Experience with CodeBuild, CodePipeline, StepFunctions, and CodeCommit.
- Experience with CI/CD Pipelines
- Experience with Control Tower and Customizations for Control Tower (CfCT).
- Experience with Service Control Policies.
- Experience with Security Hub, GuardDuty, and Config.
- Experience with CloudTrail and Logging.
- Some scripting/programming in a language like Python, YAML, JSON, BASH, or PowerShell.
- Experience with Terraform, Packer, and AWS CloudFormation.
- Experience deploying and supporting Linux and Windows servers.
- Experience designing and operating platforms to support off-the-shelf software.
- Experience troubleshooting IAM access issues, with monitoring and reporting.

  • Principal Systems Engineering Manager

    1 month ago

    Waterloo, Ontario, Canada Raytheon Full time

    We are seeking a highly skilled Principal Systems Engineering Manager to join our team. In this role, you will be responsible for leading the planning, coordination, and execution of system engineering activities within an integrated product/project team composed of customers, internal, and subcontract members.The primary focus of this position is on system...

  • Principal Mechanical Design Engineer

    2 weeks ago

    Waterloo, Ontario, Canada Samuel Packaging Systems Group Full time

    We are seeking a highly skilled Principal Mechanical Design Engineer to lead our mechanical design team at Samuel Packaging Systems Group. As a seasoned professional, you will be responsible for overseeing the development of complex mechanical systems from concept to production.Job SummaryThis is an exciting opportunity to join our team as a Senior...

  • Systems Administrator

    6 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 1 year** The University of Waterloo Library is the campus's partner in learning, research and innovation. Its two main locations and three satellite spaces act as interdisciplinary hubs, bringing together the knowledge, expertise and resources needed by our diverse campus community. The University was built for change and the Library...

  • IT Systems Administrator

    1 month ago

    Waterloo, Canada NDI (Northern Digital Inc.) Full time

    At NDI, our mission is built around using our measurement technologies to improve medical procedures and patients’ lives. This requires product innovation that is achieved through fostering collaboration, trust, and strong relationships. At NDI, you will work with talented people who are ready and willing to push their limits in an environment where...

  • Electrical Principal Engineer

    2 weeks ago

    Waterloo, Canada Accelerated Systems Inc. Full time

    p>Accelerated Systems continues to be one of the most innovative companies in North America. p>The Role:We are looking for an experienced Engineer Manager specializing in Electrical Engineering to join our team, to manage the development of various electronic products. The selected candidate will play an integral part of our process in managing our...

  • Principal Software Engineer for Embedded Systems

    4 weeks ago

    Waterloo, Ontario, Canada Nuvation Engineering Full time

    Job SummaryNuvation Engineering is seeking an exceptional Principal Software Engineer for Embedded Systems to join our team in Waterloo. This full-time position offers a unique opportunity to combine technical expertise with project leadership, working on a wide variety of design challenges.In this role, you will be a critical member of our engineering...

  • Principal Design Engineer for Airport Traffic Control Systems

    1 week ago

    Waterloo, Ontario, Canada Raytheon Full time

    OverviewRaytheon Canada Limited is seeking a highly skilled Principal Specialist, Product Design to join its team in Waterloo, Ontario. The successful candidate will play a key role in supporting legacy and Next Generation Airport Traffic Control (ATC) programs.Estimated Salary: $120,000 - $150,000 per annumThis exciting opportunity offers a competitive...

  • Electrical Systems Engineering Manager

    2 weeks ago

    Waterloo, Ontario, Canada Accelerated Systems Inc. Full time

    Accelerated Systems Inc.We are seeking a seasoned Electrical Engineer with strong leadership skills to join our team in Waterloo, Ontario.The selected candidate will play a pivotal role in managing the development of electronic products and overseeing the engineering team. This is an on-site position with no remote or hybrid work options.Main responsibility...

  • Systems Administrator

    6 months ago

    Waterloo, Canada Ansys Full time

    **Requisition #**: 14592 **Our Mission: Powering Innovation That Drives Human Advancement**: When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the...

  • Principal Security Compliance Analyst

    6 months ago

    Waterloo, Canada Open Text Corporation Full time

    **Principal Security Compliance Analyst**: - Req id: 36214- Waterloo, ON, CA**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The...

  • Monitoring System Administrator

    6 months ago

    Waterloo, Canada opentext Full time

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity**: Exciting, diverse role available for an Lead, offering the chance to join...

  • IT Systems Administrator

    6 months ago

    Waterloo, Canada NAVBLUE, an Airbus Company Full time

    **Job Summary**: NAVBLUE, an Airbus Company, is currently seeking an IT Systems Administrator to join our growing team. Reporting to the HO IT, currently located in our office in Toulouse, France. This position will provide technical expertise and maintain the overall operation of computer systems and networks, thus supporting all internal clients within the...

  • IT Systems Administrator

    6 months ago

    Waterloo, Canada NAVBLUE Full time

    **Function**: - Information Technology**Location**: - Waterloo, Ontario **Reference**: **Contract type**: Permanent **Working time**: Full-time **Job Summary**: NAVBLUE, an Airbus Company, is currently seeking an IT Systems Administrator to join our growing team. Reporting to the HO IT, currently located in our office in Toulouse, France. This...

  • Maintenance Systems Administrator

    6 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: Under the direction of the Director of Business Operations, the Maintenance Systems Administrator is responsible for support for the UW Computerized Maintenance Management System (CMMS) used to manage facilities related work order system, asset management, and preventative maintenance. The role includes also continuous improvement of processes and...

  • Principal Security Compliance Analyst

    6 months ago

    Waterloo, Canada opentext Full time

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity** The Principal, Security Compliance Analyst will have the opportunity to...

  • Principal Product Manager

    1 month ago

    Waterloo, Canada Open Text Corporation Full time

    **Hiring Manager**: Ziad El Khoury **Talent Acquisition Advisor**: Snigdha Asthana **Job Code Level**: MEP5 Refer Your Friends! OpenTextBusiness Network is a cloud platform that facilitates efficient, secure and compliant collaboration across digital ecosystems of people, systems and things. The platform comprises solutions that simplify the inherent...

  • Bilingual Network and Systems Administrator

    6 months ago

    Waterloo, Canada Orbit Full time

    **Company Description** Who We Are** With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us. At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the...

  • Principal Security Compliance Analyst

    6 months ago

    Waterloo, Canada opentext Full time

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity** The Principal, Security Compliance Analyst will have the opportunity to...

  • Healthcare Systems R

    4 weeks ago

    Waterloo, Ontario, Canada Healthcare Systems R & A INC. Full time

    At Healthcare Systems R & A INC., we are seeking a highly skilled Senior Health Information Manager to oversee the supervision of laboratory and medical personnel, as well as manage health information databases.The successful candidate will maintain and update these databases, perform administrative tasks, compile and analyze statistical information, monitor...

  • Linux System Administrators

    6 months ago

    Waterloo, Canada Compugen Inc Full time

    **Job Title** - Linux System Administrators - Contractor **Vacancy No** - VN7193 **Company Name** - Compugen Inc **Work Location** - Waterloo, ON **Base Pay Range** - To be discussed during the recruitment process **Job Details** **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We...