Technical Consultant

5 months ago


Montréal, Canada Aptos LLC Full time

**Making a job change is a big decision. Why consider Aptos?**

You will join a team of remarkable colleagues who are committed and passionate about creating and delivering leading-edge solutions to the retail market. You will be part of an exciting growth journey where we will do everything possible to help you reach and exceed your career dreams. Our colleagues have access to industry-leading training and development opportunities, and the chance to work in a global, diverse culture with offices in 13 countries. You will be part of an inclusive culture that is grounded in our Company's purpose: to make a difference for **every colleague, every client, every day.**

With years of deep retail DNA, Aptos has been a market-leading platform that drives the world's largest retailers' product, promotion, commerce and merchandising decisions across online and brick-and-mortar operations. The opportunity at Aptos has never been greater, as we transition our solutions to cloud-native, microservices architecture. More than 135,000 retail locations impact nearly $2 trillion in annual revenue across fashion, grocery, drug, convenience, general merchandise, discount and sporting goods stores optimized with Aptos' solutions. We hope you'll be a part of taking innovative solutions to market with the leader in Unified Commerce.

**Roles & Responsibilities**:

- **Roles & Responsibilities**:

- Take the lead in recommending and developing new or improved processes, procedures, standards, and software tools to enhance the productivity of the team
- Play a leading role in providing technical governance across all delivery streams by actively contributing to pre-sales activity, customer estate analysis and high level designs.
- Work with the wider technology teams on a global level to ensure product development and roadmap is relevant and current.
- Lead the delivery of well tested technical solutions with documented requirements
- Provide advice to assist retail customers with understanding new business processes and how to best achieve benefits from the Aptos technical portfolio
- Provide accurate estimates for project work, appropriate to own level of experience or expertise
- Deliver appropriate technical training and support to internal and external users, testers, and support teams
- Demonstrate full competence in own areas, and share this expertise with others - providing mentoring, guidance, support, and promoting effective teamwork and knowledge sharing
- Complete role with mínimal supervision
- Review and organize the work of a team of Technical Consultant professionals to deliver to agreed budgets, deadlines, and deliverables.
- Establish good working relationships with peers in other areas of the business (Project Management, Client Care, Sales etc.)

**Qualifications**:

- Bachelors in Computer Science, Information Technology or related degree or equivalent experience
- 1-2-years experience in computer science, or data analysis
- SQL Server/ Database - MS/ Scripting / Cloud Hosted Solutions - Exposure / SSAS / SSRS / SSIS
- Automation - Powershell, VBS
- IIS Configuration
- DNS / DHCP / Enterprise Systems Administration / Windows Server / Windows Embedded / Windows 7, 8 & 10 / Database - SQL Replication and Disaster Recovery Architectures /Industry Security Best Practices Knowledge (CIS/NIST) / Mobile Device Management (MDM)
- Active Directory administration and configuration / Group Policy development and management / Windows imaging and deployment (WIM/SYSPREP) / Software Packaging and Deployment / Automated software builds and upgrades / / Database - Planning and Installation
- Server Template Cloning & Creation / Retail Specific Hardware Mobile Devices / Database - Performance Tuning and Analysis / Networking - WAN / LAN / / Wi-Fi, (Security/Connectivity/Management)
- Demonstrate technical competence in the software solutions and implementation methodologies associated with the role
- Ability to lead and deliver technical implementation tasks (while understanding the functionality and impact of any 3rd party systems
- Ability to say no to technical decisions if they do not deliver value to either Aptos or the customer
- Be an extremely self-motivated individual with a varied and wide ranging knowledge of the technology landscape and a natural desire to continue learning and developing
- Exceptional strategic planning and problem-solving skills, with great attention to detail
- Work independently as well as part of a wider team
- Capable of delivering to time and budget and right the first time
- Ability to manage and prioritize work on multiple projects simultaneously
- Take leadership and responsibility of tasks and issues
- Excellent written and verbal communication skills

**Preferred Skills**
- API and SOAP exposure
- Database - DBA / Virtualization - VMWARE / TLS /.Net Applications
- Microsoft, or similar certification
- Experience of working in a SaaS organization operating in the Retail sector
- Exper



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