Stakeholder Relations Advisor

6 months ago

Toronto, Canada Tarion Full time

**STAKEHOLDER RELATIONS ADVISOR **- **SRA051624**

**Department**:Public Affairs

**Type of Position**: Full Time, Permanent

**Location**: 7th Floor, 5160 Yonge Street, Toronto, ON

**Reporting to**: Manager, Media & Stakeholder Relations

**Work Model**: Hybrid - flexible work schedule

**Grade**: J

**About Tarion**

Since 1976, Tarion has provided new home warranty protection to more than 2 million Ontario homes. We serve new home buyers and new homeowners by ensuring that one of their life's biggest investments is protected. Almost every new home in the province is covered by a new home warranty. This warranty protection is provided by Ontario's builders and lasts up to seven years. It is backstopped by Tarion. More than 375,000 homes are currently enrolled in the warranty program. Every year about 55,000 new homes are enrolled.

**How We Make a Difference**

A home is one of life's biggest purchases. As an independent, not-for-profit organization, Tarion provides Ontario's new home buyers and owners with peace of mind that their purchase is safeguarded through the province's new home warranty and protection program.

Almost every new home in the province is covered by a new home warranty. Tarion ensures consumer protection by providing free tools, guides and resources to help homeowners understand their builder's warranty and navigate warranty claims with confidence.
If a builder does not meet their warranty commitments, Tarion offers guidance to help homeowners ensure they receive the coverage they're entitled to, and when necessary, steps in to help resolve warranty claims.
- This is a hybrid role requiring working two (2) days in the office and three (3) days remotely, per week._

**About the Role / Department**

The Stakeholder Relations Advisor is primarily responsible for supporting the department's strategic objectives, particularly relating to the stakeholder communications and outreach functions. This includes planning and execution of logistics for external stakeholder meetings and events. This role Involves developing positive relations and working directly with key stakeholders to executes events. The Stakeholder Relations Advisor will lead the development of key stakeholder communications material and related Initiatives, while also working with other departments on developing these materials as well.

**Responsibilities include**:

- Develop and maintain a positive relation with all stakeholders.
- Collaborating with external parties, corresponding with stakeholders directly while always remaining well-versed with Tarion's corporate messaging.
- Plan and execute external stakeholder events such as homeowner and other stakeholder information and education activities - including home and trade shows.
- Create awareness about Tarion through leading the development of stakeholder publications and newsletters.
- Support the Manager, Media & Stakeholder Relations in the development and Implementation of public consultations.
- Work with cross-functional departments to develop public communication to support these initiatives, as well as other required communication.
- Support the stakeholder relation
- A Bachelor's degree in public relations, government relations, communications or business is preferred or diploma program with post graduate certificate in relevant program.
- A minimum of three years' experience specializing in a communications or public relations role, or equivalent experience.
- Working knowledge of communications, public relations and stakeholder management skills. Strong organizational skills, ability to thrive in a fast-paced environment, prioritizing multiple projects and anticipating stakeholder and department needs.
- Ability to occasionally work in the evening, overnight travel and the ability to be very flexible with shifting priorities and have a flexible schedule that can accommodate peak business times.
- Proven ability to work well with internal and external stakeholder, as well as the public.
- Exhibits sound judgement and expertise relating to stakeholder outreach functions.
- Ability to work independently and troubleshoot and propose solutions to issues related to their deliverables.
- Excellent verbal and written communication skills.
- Strong interpersonal, time management and organizational skills.

**Why Choose Tarion?**

We believe that Tarion's employees are its most valuable asset. We strive to provide a welcoming work environment.

We offer employees a competitive compensation program, opportunities for learning and development, an employee discount program, access to wellness programs, and a variety of Employee Assistance Program tools and online resources to support well-being.

At Tarion, we believe that a strong commitment to diversity and inclusion allows employees to perform at their very best and underpins a culture in which everyone feels they have an equal opportunity to belong and build a career. Tarion is committed to developing and maintaini

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