Client Centre Support

2 weeks ago


Dartmouth, Canada Intact Full time

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

In return, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

**About the role**

Here, we cultivate an environment that will help you meet your full potential. You’ll be encouraged to seize on challenges, learn from our diverse teams, and grow. As a valued member of the team, you’ll get hands-on business experience, on-the-job coaching and opportunities to build relationships. That’s how we develop the future talent who will continue to deliver on our purpose to help people, businesses, and society prosper in good times and be resilient in bad times.

**What you’ll do here**:

- Prepare forms and correspondence to insurance clients and vendors.
- Document information effectively to ensure that your work is transferrable to your colleagues
- Provide legendary customer service to both our external and internal clients on the phone and in written correspondence
- Sort and distribute mail
- Direct inquiries and assignments to the appropriate individual or unit
- Process and verify data
- Perform other administration duties and assistant other departments as assigned

**What you bring to the table**:

- Customer focused with excellent listening and communication skills
- Eager to learn and not afraid to ask questions
- Self-driven and capable of working on multiple tasks in a fast-paced environment
- Agile and flexible to changing business needs
- Able to foster strong working relationships in a collaborative team environment
- Strong computer skills and capable of navigating through various systems

LI-Hybrid

IN-ATL

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

- Inspiring leaders and colleagues who will lift you up and help you grow
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.



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