Overlook Assistant Manager

4 weeks ago

Dartmouth, Canada North End Community Health Centre Full time

**Concurrent Internal/External Opportunity Brief**

Position**:Overlook Assistant Manager(designated posting)**

Reports to: Manager of Supported Housing

Location: 101 Yorkshire Avenue Extension, Dartmouth

Pay Scale: $60,000 - $65,000 annual salary + benefits

Work Term: 1.0 FTE (37.5 hours/week), permanent

Deadline: February 2, 2023

**About NECHC**
The North End Community Health Centre (NECHC) was established in 1971 in response to an absence of primary health care and other health services in Halifax’s North End. Located on Gottingen Street, we are in the heart of a unique and culturally diverse community. Today, governed by the North End Community Health Association, the
NECHC is viewed by area residents as a “beacon of hope” in the community. Much more than a Primary Care Clinic, the NECHC has expanded in response to unmet needs of community members and is highly-valued by its patients and clients and their families. NECHC provides services to those living on the margins of society, through MOSH,
Housing First and a wide range of community outreach initiatives.

**Vision**
Strong community - healthy people.

**Mission**
We support health and well-being in our community through quality primary health care, education and advocacy in an environment in which people are treated with respect and dignity and there is equitable access to services and programs.

**Values**
Respect. Community. Compassion. Excellence. Innovation

**Diversity, Equity and Inclusion Commitment**

The North End Community Health Centre is committed to being an inclusive organization. We are working to ensure our organization represents the diverse people and communities we serve. Our position postings encourage members from the following communities to apply:

- 2SLGBTQIA++

NECHC Job Description: Overlook Housing Supervisor
Updated: January 2023

Page | 1
- African Nova Scotian and/or people of African Descent
- Indigenous
- People with disabilities
- Language minorities
- People of Colour and/or racially visible minorities
- Immigrant and refugee
- Connected to the North End of Halifax

**Job Purpose**
The Overlook Assistant Manager provides leadership and oversight to the harm reduction housing team at The
Overlook, a harm reduction, supported housing project run in partnership between the North End Community Health
Centre and the Affordable Housing Association of Nova Scotia. Reporting to the Manager of Supported Housing, the
Overlook Assistant Manager is responsible for supporting and mentoring harm reduction housing workers as they deliver on-demand harm reduction services to 60-65 tenants. The Overlook team values diversity, and proactively seeks ways to incorporate a collaborative community approach.

**Position Responsibilities**
- Hire, support and manage the harm reduction housing team, including full-time, part-time, and casual program staff and volunteers, with the day-to-day operation of the Overlook.
- Fulfills the roles and responsibilities of a harm reduction housing worker when required, and is regularly present on the floor during shifts.
- Support Manager of Supported Housing with training and orientation for all new staff, as well as ongoing professional development for the team and individual staff members.
- Support timely and consistent performance management activities, including regular staff supervision, evaluation and feedback, and performance reviews.
- Ensure the harm reduction housing team is facilitating access to appropriate resources for clients, including both internal and external services related to their health and well-being, and community engagement.
- Develop and coordinate programs to be offered to residents in collaboration with the staff team and tenants, ensuring the programs and services contribute to the overall well-being of tenants and the program.
- Support the Manager of Supported Housing with scheduling and payroll for the harm reduction housing team.
- Support the development and distribution of program materials and presentations to stakeholders.
- Support the co-creation and day-to-day management of program/project budgets, providing quarterly performance reports on program KPI’s.
- Collaborate with community groups and represent NECHC in a way that supports the organizations mission, vision and values.
- Be on-call in rotation as required for 24/7 housing staffing.
- Other duties as assigned.

**Education and Experience**
- 5 years of community-based health experience, or equivalent setting
- 2+ years of experience leading and supervising staff, including mentoring, orientation and training, and job performance feedback and motivational job performance planning
- Strong experience in de-escalation and conflict resolution skills
- Experience in developing and coordinating client programs and program materials
- Experience with project/program budget and/or funding opportunities and grant oversight
- Proficient in using computers
- Community and street-based outreach exp

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