Storage Specialist
7 months ago
Job description
U-Lock Mini Storage offers more than a little extra space. As a storage specialist, that is just what you’ll do. Every day you’ll build authentic connections with your customers, helping to protect the treasures and keepsakes that matter most to them, and making the most out of their moving or storage experience.
U-Lock Mini Storage is one of the original storage facilities located in Chilliwack BC. We are looking to hire people who enjoy serving customers and are searching for a rewarding career. Every person brings something unique Come with an open mind and positive attitude, an eagerness to learn, and we guarantee you will grow with the company.
**This job might be for you if**:
You are patient, levelheaded, and cool as a cucumber under pressure. You enjoy helping people and getting those _aha _moments.
You can explain just about anything to anybody. You communicate clearly, write well, and speak eloquently. You are comfortable communicating in writing, on the phone, or through messaging.
You are a detail-orientated person. As far as you’re concerned, anything worth doing is worth doing right, every single time.
You love challenges and finding creative solutions. If you don’t know the answer, you’ll search until you find it.
You like learning new things and developing. When things change, you roll with the punches.
You are motivated and driven. You volunteer for challenges without waiting to be asked, you take ownership of the time you spend with us, and you want to truly make a difference.
**RESPONSIBILITES**
- Provide outstanding customer service by helping customers understand their needs, recommend storage solutions and help them acquire the needed product solutions.
- Assist reservation and walk-in customers (both in person and on the phone) in renting storage units, understanding the lease terms, fees and completing lease agreements.
- Consult and sell merchandise such as boxes, tape and other appropriate products that meet their needs.
- Ensure the appearance of the property is customer ready by cleaning units, sweeping, mopping, removing debris, wiping windows, etc.
- Work independently or with another team member
- Collect from delinquent customer accounts
- Manage, verify, balance cash drawer; prepare and make daily deposits
- Process daily, weekly, monthly and annual reports
- Conduct daily physical storage unit inspection confirming inventory availability and ensuring each unit is secure or ready to rent.
- Work closely with Manager to receive training and coaching when needed, striving to exceed all company expectations
- Process U-Haul rentals and returns with some light cleaning and maintenance checks
**BENEFITS**
What’s in it for you?
- Hourly rate of $19.00
- Sales training
- Heath Benefits Program: Medical/Dental/Vision, Life Insurance (must work 24hrs per week)
- Paid Time Off
- Vacation, Holidays and Sick.
- Wonderful teams.
- A product you can be genuinely proud of
**SKILLS & QUALIFITCATIONS**:
- Minimum one year of Customer Service and/or Sales experience
- Language skills - spelling, grammar, and word usage.
- Ability to generate new ideas and work in a team.
- Persistence and thoroughness.
- Working knowledge of computers in a windows environment
- Valid driver's license with access to reliable transportation used during the work day.
- Can work any day of the week, including weekends.
- Ability and willingness to perform cleaning and maintenance such as sweeping, mopping, wiping windows, shoveling snow etc.
- Willing to submit to a pre-employment background check.
**EXTRA AWESOMENESS**:
Maybe this isn’t the job for you, but perhaps you have a friend who would be a perfect fit. Send them this link. Thanks
**Job Types**: Part-time and Full-time positions available, Permanent
**Salary**: From $19.00 per hour
**Job Type**: Part-time
**Salary**: From $19.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Weekends as needed
Licence/Certification:
- Drivers license (required)
Work Location: In person
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