Cfd Administrative Representative

1 month ago


Markham, Canada YMCA of Greater Toronto Full time

Salary Rate: $32,500 (100% time portion) - Check out the YMCA’s total compensation package

Location: Markham Centurian YMCA Centre

Work Hours: (example) Must be available to work Mon-Friday 8:30-4:30, Hybrid model
- 2 days in office, 3 days remote

Employment Type: Contract Full Time Salaried

Number of Vacancies: 7

Anticipated Start Date: March 01, 2023

Deadline to Apply: February 03, 2023

**Be the Spark** Join our passionate team of Child Care and Family Development and help us to achieve great things in our community

YMCA Child & Family Development has provided quality child care in the GTA for over 50 years, and is the largest not-for-profit provider of Licensed Child Care in Canada. With more than 294 locations, we offer a variety of programs for children 0-12 years of age: Early Learning and Care (Infant, Toddler, Preschool, and Nursery); Before and After School Care (Kindergarten and School Age); and Family Support programs.

The Markham Centurian YMCA Centre provides a centralized communication and registration approach for all child and family development programs across the GTA.

The Administrative Representative plays a vital role in ensuring the efficient administration of communication and registration and provides clerical assistance as required. The primary function of the position is to complete data entry activities using our membership database and fundraising/volunteer database.

In this role, you will:

- Support child care and school age registrations, complete data entry, amend and update member information for child care programs in CLASS in an accurate, professional and efficient manner.
- Complete clerical procedures as required such as processing payments, maintaining files, mailing and faxing.
- Perform customer service duties as required.
- Understands the legal responsibilities and moral imperative to report suspected child abuse to Child Protection Services.
- Understands the importance of the volunteer staff partnership and integrates the value of philanthropy and volunteerism in dealings with members, volunteers, donors and staff.
- Other duties as assigned.

You bring:

- Completion of some Post-secondary courses
- Experience/knowledge of all programs within YMCA Child & Family Development
- Attentive to and accurate with details, able to manage conflict and dissatisfaction with intent to find resolution
- Must have mathematical ability necessary in relation to arranging payment plans and calculating past due accounts
- Well-developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with members, staff and volunteers
- Excellent written communication skills
- Commitment to working in a socially inclusive environment responding with sensitivity and personal awareness to the diverse needs of members including visible and non-visible dimensions of diversity
- Proficient with Microsoft Word and Excel
- Proficiency with CLASS is an asset
- Ability to multi task, identify issues and problem solve in a fast paced environment
- Experience working independently with minimum supervision and as part of a team
- Only those individuals legally entitled to work in Canada will be considered for employment with the YMCA of Greater Toronto

What you need to succeed:

- Commitment to the YMCA’s Mission, Vision and Values
- Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
- YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

Why work for the YMCA?

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here.

Joining the Y means contributing to over 165 years of providing opportunities for people to shine through programs and services like health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our 2020-2025 strategic plan, _Ignite the Light_,_ which outlines how we are focused on boosting well-being and promoting equity across the Greater Toronto Area.

If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Within the first four months and



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