Tool Intake Specialist

5 days ago

Kingston, Canada ABA Tool Repair Full time

We are looking for a highly motivated individual that loves a fast-paced environment, a diverse job and interacting with customers.

As a highly skilled workforce in the tools industry, we value great work ethics and promote a positive and inclusive environment. If you have a passion for working with your hands, but also enjoy learning and growing at your work, this is the job for you.

**Roles and Responsilibities**
- Greet customers and intake tools for repair or warranty processing
- Create Estimates and/or Sales Receipts based on customer transaction
- Receive customer payments
- Answer phone and customer or vendor inquiries
- Submit and monitor Warranty claims
- Maintain customer profiles in QuickBooks Online
- Create and maintain Purchase Orders including receipt of items
- General administrative duties as required

**Skills and Qualifications**
- General knowledge of tools is considered an asset
- Experience working with QuickBooks online is considered an asset
- Ability to work independently and in part of a time
- Excellent oral and written communication
- Customer service experience
- Organizational skills and ability to multi-task
- Knowledge of Microsoft Office (Word, Excel, OneDrive)
- Working knowledge of the Gmail suite is a plus
- Prior experience in a similar setting (service desk, tool sales etc.)

As an organization, we are focused on growing people in their strengths and helping them overcome their limitations to perform at their highest level. An eagerness to learn and a positive attitude will help one succeed in our organization. For us, the cultural fit is as important as the skills and qualifications you bring to the role. If this is something you are interested in, we welcome you to apply.

**Salary**: From $18.00 per hour

**Benefits**:

- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Kingston, ON: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: One location

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