Medical Education Digital Content

1 month ago

Toronto, Canada Johnson & Johnson Full time

**Medical Education Digital Content & Innovation Lead, Inflammatory Bowel Disease (IBD)**

Janssen Pharmaceuticals, a division of Johnson & Johnson's Family of Companies, is currently hiring a one-year contract for a Medical Education Digital Content & Innovation Lead, Inflammatory Bowel Disease (IBD). This is a field-based role and will be preformed remotely in Canada.

The Medical Education Digital Content Lead, IBD will be part of the larger Digital & Innovation team that will work in partnership with the medical education team to develop, lead and implement the digital tactical plan to ensure achievement of the Therapeutic Area’s strategic educational vision, as relating to digital program offerings. They are responsible for the digital journey of each educational asset.

**Key Responsibilities**:
**Digital Project Leadership**
- Lead development of best-in-class digital strategy for educational assets, including multi-channel communication and education programs
- Conduct mapping workshops to identify digital customer personas and develop personalized digital tactics to meet individual learning needs
- Identify quantifiable metrics to measure success of digital initiatives and gain insights
- Development of a coordinated medical education digital strategy for events including broader coordination of field teams
- Lead digital strategy for each asset, from inception, internal review process and approval, production testing, and field deployment
- Identify standard methodologies in terms of which digital vendors can be used to help streamline execution capabilities
- Direct and lead project meetings with digital clients and internal team business partners to discuss digital offerings, identifying innovative and creative digital solutions for longitudinal learning
- Lead and integrate digital solutions for national and regional needs assessments process through existing digital platforms in coordination with the national and regional med ed team

**Subject Matter Expert**
- Able to articulate business value to proposed digital solution, define success measures / KPIs, track KPIs and collect users' sentiment to drive continuous improvement and value realization
- Able to enlist other Subject Matter Experts (SMEs) from the organization as needed

**Communicator and Innovation Identification**
- Lead and analyze trends/findings related to the digital product per asset to identify practical insights
- Support the Director of Digital Content & Innovation to coordinate the critical metrics of the digital platform and digital journeys per asset

**Qualifications**:
**Experience and Skills**:
**Required**:

- A minimum of 5 years of experience in the pharmaceutical industry, or medical education field or educational field years
- Previous experience working in the Digital Space
- Knowledge of current pharmaceutical regulated standards (IMC Code of Ethical Practices, ICH GCP, cGMPs, Pharmacovigilance standards)
- Strong written, verbal and presentation skills
- Proficiency in metrics and reporting, creating dashboards and scorecards, and communicating complex information at the right tone and breadth for each audience
- Experience in continuous improvement and or quality improvement processes
- Strong analytical and time management skills to be able to prioritization and organize workflow activities to meet tight deadlines
- Superior level of attention to detail
- Excellent problem-solving abilities
- Experience with interacting with different levels of the organization
- Strong communication and collaboration skills with ability to showcase leadership of cross-functional project team members
- Understanding of agile ways of working in a team matrix environment is critical
- Demonstrated experience on organizational change and adoption
- Ability to make decisions specific to business requirements
- A valid driver’s license

**Preferred**:

- Completion of a course in Continuing Medical Education or CPD i.e., CCPE
- Proficiency in Salesforce Marketing Cloud (SFMC), Microsoft products, Adobe products, and strong ability to learn other technology quickly
- Confirmed examples of leadership, high learning agility, critical thinking, and intellectual curiosity in the development of educational projects
- Ability to work in a fast-paced, dynamic, and collaborative environment
- English & French bilingualism

This position is a one year contract.

Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing, and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive, and accessible work environment where all employees can achieve their potential.

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